Transforming Smiles, Transforming Lives
For over 30 years, Cash Converters has been proudly serving communities across Australia, offering innovative solutions for financial needs and pre-loved goods. We take pride in empowering our customers with options to buy, sell, and borrow, making more possible with their finances and finding unique treasures.
Helping you get the most out of your items
One of our greatest strengths lies in our ability to offer flexible options to sell your unwanted items. We responsibly assess items such as electronics, jewellery, tools, and more, paying you cash on the spot. This gives you a convenient way to quickly generate some much-needed cash without having to go through the hassle of traditional selling methods.
Finding hidden value in pre-loved goods
Across our 150+ stores, you'll find a diverse selection of quality pre-loved goods across various categories. From fashion and electronics to homeware and outdoor equipment, our items are thoroughly inspected and offered at competitive prices. We even offer a 90-day warranty on most items, ensuring your satisfaction.
Accessing financial support when you need it most
At Cash Converters, we understand that financial emergencies can happen to anyone. That's why we offer a range of loan options to fit your needs, from small, personal loans to flexible lines of credit. Our dedicated team will work with you to find a solution that suits your individual circumstances, with manageable repayments and transparent terms.
More than just a business, we're a community partner
Cash Converters takes pride in supporting local communities. We actively contribute to various initiatives and participate in events across the country. We also offer a recycling program where you can be rewarded for donating unwanted items, ensuring they are given a new lease on life.
Be a part of the Cash Converters journey
From offering competitive prices for your unwanted items to providing accessible financial solutions, Cash Converters stands out as a trusted and reliable partner. We invite you to explore our website, browse our wide selection of pre-loved goods, and discover how we can help you make the most of your financial situation and find unique treasures.
Customer Reviews Summary
Staff Service and Quality of Goods
The feedback regarding the staff service and quality of goods was mixed. Some customers found the staff to be very helpful and friendly, particularly Cloe, Jessica, and Juliet. However, others had negative experiences, with one customer mentioning that the gentleman assistant Chase could be less friendly.
In terms of the quality of goods, some customers were satisfied with their purchases, finding great deals and treasures. However, others had issues with defective or incomplete items, such as scratched lenses on sunglasses and missing original boxes.
Loan Issues and Direct Debit
One customer had a negative experience with a loan issue, paying off their loan early but still having money taken out of their account via direct debit. This left them with no money for two weeks as a pensioner.
Suggestions for Improvement
Some customers suggested that the business model needs a major overhaul to address these issues and improve customer satisfaction. Until positive changes are observed, these customers may choose to shop elsewhere.
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