Business Details
Professional Counselling Services in Beenleigh
At StartPoint Counselling, we believe in creating a space where individuals and couples can explore their challenges without judgment. Our approach prioritises personalised healing journeys, ensuring each client's story is heard in full. With a team of experienced professionals, we integrate evidence-based therapies such as EMDR, hypnotherapy, and Internal Family Systems to address emotional, mental, and relational difficulties. Our commitment extends beyond traditional sessions, offering both in-office and telehealth appointments to accommodate diverse needs. We specialise in navigating complex issues like trauma, anxiety, grief, and relationship breakdowns, empowering clients to rebuild self-esteem and foster meaningful connections.By combining clinical expertise with compassionate support, we guide clients toward sustainable growth and emotional resilience. Our services cater to individuals, couples, and families across Southeast Queensland, with a focus on accessibility through NDIS registration and private health fund partnerships. Through continuous professional development, our team remains at the forefront of therapeutic innovation, ensuring clients receive the most effective, up-to-date care. We maintain strict confidentiality while fostering collaborative relationships that prioritise client autonomy and informed decision-making.
Services
Individual Counselling
Relationship Counselling
Hypnotherapy
EMDR Therapy
Telehealth Appointments
Child and Adolescent Counselling
Life Coaching
LGBT Relationships
NDIS Services
Family Therapy
Highlights and features
- We offer NDIS-registered counselling services with specialised support coordinators
- Our team utilises evidence-based therapies including EMDR and Internal Family Systems
- Telehealth appointments available for Queensland-wide accessibility
- Experienced counsellors specialising in relationship repair and trauma recovery
- Private health fund rebates available through multiple insurance providers
Associations and certifications
- NDIS Registered Provider
What people say
Experienced counsellors
Safe and supportive space
Improved communication
NDIS registered provider
Effective relationship repair
Services
Individual Counselling
One-on-one therapy sessions address anxiety, depression, trauma, and self-esteem issues. Our counsellors create tailored treatment plans using evidence-based approaches like cognitive behavioural therapy and mindfulness techniques. Clients develop coping strategies and gain insights to improve mental wellbeing through structured weekly sessions.
Relationship Counselling
Specialised therapy for couples experiencing communication breakdowns or trust issues. Sessions focus on improving emotional connection through attachment-based techniques and conflict resolution strategies. Our counsellors help partners rebuild intimacy while addressing specific challenges like parenting conflicts or infidelity recovery.
EMDR Therapy
Specialised trauma therapy using bilateral stimulation to process distressing memories. This evidence-based approach helps reduce symptoms of PTSD and anxiety by reprocessing traumatic experiences. Sessions follow standardised protocols to help clients achieve emotional stability and reduce psychological distress.
Telehealth Counselling
Secure video counselling sessions accessible from any location. This service uses encrypted platforms to maintain confidentiality while providing flexible appointment options. Telehealth delivers the same therapeutic quality as in-person sessions for individuals and couples across Queensland.
Hypnotherapy
Clinical hypnosis sessions addressing smoking cessation, weight management, and anxiety reduction. Therapists guide clients into relaxed states to access subconscious patterns and implement positive behavioural changes. Sessions combine suggestion therapy with cognitive restructuring techniques for lasting results.
People
Tracey Janke
Senior Counsellor
Certified life coach and trauma specialist with 20+ years' experience. Author of 'Reignite the Spark' relationship course. Specialises in EMDR therapy and hypnotherapy for anxiety and self-esteem issues.
Kate Maginnis
Counsellor
Diploma-qualified counsellor specialising in domestic violence recovery and adolescent mental health. Experienced in family therapy and grief counselling. Provides NDIS-registered support services for individuals and couples.
Joley Moore
Counsellor
Bachelor-qualified therapist with expertise in psychedelic integration therapy. Specialises in self-esteem building and anxiety management. Offers both in-person and telehealth counselling sessions across Southeast Queensland.
Sandra Furman
Counsellor
Diploma-qualified life coach focusing on trauma recovery and personal development. Uses holistic approaches to help clients achieve emotional balance. Specialises in adolescent counselling and family relationship dynamics.
Malcolm Janke
Business Manager
Customer service specialist managing administrative operations. Oversees appointment scheduling and client relations. Ensures smooth service delivery while maintaining strict confidentiality protocols for all client interactions.
Questions
What types of counselling services are available?
We offer individual therapy, relationship counselling, child and adolescent support, and specialised treatments like EMDR and hypnotherapy. Telehealth options available across Queensland.
Are counselling sessions confidential?
All sessions maintain strict confidentiality except in cases of immediate safety risks. Counsellors follow ethical guidelines to protect client privacy during every appointment.
How long does relationship counselling typically last?
Most couples complete 6-12 sessions, with weekly 60-minute appointments. First couples' session lasts 90 minutes for comprehensive assessment and treatment planning.
Do you accept NDIS funding?
Yes, we're NDIS-registered providers offering both plan-managed and self-managed support options. Our team assists with documentation and progress reporting requirements.
What payment options exist for counselling?
We accept private payments with HICAPS rebates for health fund members. Sliding-scale fees available for financial hardship cases. Course payments offer instalment plans.
Can I try telehealth counselling?
Yes, we provide secure video sessions with a 20-minute risk-free trial. Full sessions continue only after client agreement, with refunds available for initial deposits if unsatisfied.
