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At Cowan Air, we've been a trusted and reliable partner for commercial and industrial businesses in Melbourne for over three decades. Our story began in 1990, with a focus on providing top-notch maintenance services for commercial buildings and retail stores. Through referrals and word-of-mouth recommendations, we've grown organically to become the go-to air conditioning specialists for many businesses across the city.
Our Commitment to Excellence
At Cowan Air, we're committed to providing end-to-end solutions for our clients. Our experts take the time to understand each customer's unique requirements and tailor our services to meet their needs. Whether it's a commercial air conditioning installation, routine maintenance, or emergency breakdown repairs, we've got you covered.
Our Services
Our portfolio of services includes:
24/7 Emergency Breakdown Service
We understand that breakdowns can happen at any time, which is why we're available 24/7 to provide emergency assistance. Our experienced team will be on-site promptly to diagnose and fix the issue, ensuring minimal downtime for your business.
Routine Preventative Maintenance
Regular maintenance is key to extending the lifespan of your air conditioning system and preventing unexpected breakdowns. Our preventative maintenance agreements cover regular servicing of your system, tailored to your specific needs and requirements.
Essential Services Maintenance
We provide comprehensive maintenance agreements for air conditioning and ventilation systems, including systems connected to fire alarms and smoke extraction fans. Our agreements ensure your systems are functioning optimally, with minimal downtime and reduced operational costs.
Upgrades & Installations
From designing a system to your individual requirements and budget to completing the installation, we provide a complete service solution. Our team of experts will work closely with you to ensure your new system meets your needs and budget.
Safety Audits
As a responsible business, we understand the importance of workplace safety. Our safety audits are designed to identify potential hazards and provide recommendations for improvement.
Why Choose Cowan Air?
At Cowan Air, we pride ourselves on providing:
- 24/7 emergency breakdown service
- Routine preventative maintenance
- Essential services maintenance
- Upgrades and installations
- Safety audits
Our guarantee is that all critical breakdowns and service calls will be attended to within two hours, and after-hours telephone calls will be responded to in less than 15 minutes.
What Our Customers Say
Our satisfied customers rave about our services:
- "I have used Cowan Air for several years and never been disappointed. Their office staff are quick to respond to enquires, and their on-site staff are knowledgeable and professional." - Jamie Doolette
- "From the enquiry to the quote and install, everything was effortless. Fantastic prices and great products. These people know what they are doing and how to run a business." - John Benstead
Exceptional Service
The reviewers have nothing but glowing praise for the services provided by Cowan Air and its technicians, particularly James, Adrian, and Kayla. They highlight the team's promptness, professionalism, and expertise in resolving air-con issues. The reviewers appreciate the technicians' ability to communicate clearly about the problems and solutions, and their commitment to going above and beyond to ensure customer satisfaction.
Knowledgeable and Friendly Technicians
The team's knowledge of air-con systems is consistently praised, with many reviewers highlighting specific technicians' expertise, such as Adrian's. The reviewers also appreciate the technicians' friendly and approachable nature, making them feel comfortable and at ease during service calls.
Quick Response and Effective Solutions
Cowan Air's quick response to service calls is a common theme, with many reviewers praising the team's ability to rectify issues promptly and efficiently. The reviewers also appreciate the technicians' ability to identify and address underlying problems, ensuring that the air-con systems are functioning optimally.
Customer Service Excellence
The reviewers consistently praise the team's customer service, highlighting their professionalism, communication, and attention to detail. Many reviewers express their gratitude for the services provided, thanking individuals such as Kayla, James, and Adrian for their outstanding work.
