Building Homes, Nurturing Dreams
At Total Air Control, we pride ourselves on being a market leader in the supply and installation of top-quality heating and cooling solutions. As a family-owned and operated business, we have been servicing the Greater Melbourne area for over 10 years, providing professional installation, maintenance, and repair services to both residential and commercial clients.
Our team of fully qualified electricians, plumbers, refrigeration mechanics, and sheet metal engineers work together to ensure that each job is completed with skill and professionalism. We take pride in our commitment to excellent customer service, and our sales and administrative team will ensure that your experience is smooth and enjoyable from start to finish.
Our Services
We offer a wide range of services to cater to your unique heating and cooling needs. Our services include:
- Split systems
- Evaporative cooling
- Underground ventilation systems
- Commercial cooling and heating systems
- Onsite consultations
- Service, maintenance, and repairs
We are proud to associate ourselves with the finest quality products in the field, including Mitsubishi, Hitachi, Fantach, and Temperzone.
Residential Services
We understand that every home is unique, and we work closely with our clients to provide customized heating and cooling solutions that meet their specific needs. Our residential services include:
- Gas ducted heating
- Hydronic heating
- Wall mounted split systems
- Multi-head split systems
- Modern bulkhead air conditioning
- Cassette air conditioning systems
- Reverse cycle heating
- Space heating
- Gas log fires
Commercial Services
We have been providing businesses across the Greater Melbourne area with leading heating and cooling solutions for over 10 years. We offer specially tailored products and installation that meet the unique needs of Melbourne businesses, as well as special commercial packages, which include regular service and maintenance.
Why Choose Us
At Total Air Control, we guarantee you will have a positive experience with us, and you will receive a top-quality, competitively priced solution to your heating and cooling needs. We view our client relationships as lifelong, and our service doesn't stop with the job completion or the payment of an invoice. We stand by our products and service and are always available for service, maintenance, and repairs.
Overall Experience
The overall experience with Total Air Control is overwhelmingly positive, with most customers praising their professionalism, honesty, and quality of work.
Quality of Work
The quality of work provided by Total Air Control is exceptional, with customers raving about the neat and tidy installations, exceeding expectations, and completing jobs without a hitch.
Customer Service
The customer service team is commended for their fast response, friendly attitude, and fair pricing. However, there was an isolated incident where the management team was criticized for poor communication and cancelling bookings without notice.
Performance and Reliability
While most customers are satisfied with the performance and reliability of the products installed, one customer had a negative experience with a product breaking down after just 13 months, despite having a 1-year warranty.
Recommendations
Despite the one negative review, the majority of customers highly recommend Total Air Control for both domestic and commercial work, citing their professionalism, quality of work, and customer service.
