HOME IS WHERE THE HEART IS
At Climatise, we pride ourselves on being a leading provider of heating and cooling solutions in Melbourne. With over 70 years of industry experience, we have established ourselves as a one-stop-shop for all your heating and cooling needs. Our team of qualified installers and technicians are dedicated to providing exceptional service and support to our customers.
Our Services
We offer a wide range of heating and cooling solutions, including:
- Refrigerated air conditioning
- Ducted heating and cooling
- Evaporative cooling
- Split systems
- Multi-splits
- Gas fires
- Wood fires
- Electric fires
- Pellet heaters
- Portable solutions
- Fans
At Climatise, we believe in providing our customers with the best possible solutions to meet their unique needs. We achieve this by working closely with our customers to understand their requirements and provide tailored solutions that meet their needs.
Our Values
At Climatise, we value:
- Expertise: Our team of qualified installers and technicians are committed to providing exceptional service and support.
- Quality: We only work with reputable brands and manufacturers to ensure our customers receive the best possible products.
- Customer service: We are committed to providing exceptional customer service and support to ensure our customers are satisfied with their purchases.
- Community: We are proud to be a community-focused business, serving homes and businesses throughout Melbourne and its surrounding suburbs.
Contact Us
If you have any questions or would like to learn more about our heating and cooling solutions, please do not hesitate to contact us. You can visit our showroom at 1/57-59 Cameron St, Cranbourne VIC 3977, or call us on 1300 210 300. We look forward to working with you to find the perfect heating and cooling solutions for your home or business.
Quality of Service
The reviews show a mixed bag of experiences with Climatise, with both excellent and poor services reported. On one hand, several reviewers praised Climatise for their prompt and efficient work, pleasant installers, and excellent communication throughout the process. They appreciated the attention to detail, the quality of the installation, and the helpful advice provided.
On the other hand, one reviewer had a disappointing experience, citing several issues with the installation, including broken ceiling tiles and conduit, poor electrical work, and a lack of attention to detail. They also experienced poor communication and follow-up service after the installation was completed.
Installation and Quality
Some reviewers praised the quality of the installation, with one commenting that the job was done quickly and efficiently. Another reviewer was impressed with the attention to detail, noting that the installers were able to deliver expose ducts that matched the required style. However, one reviewer reported poor electrical work and a lack of attention to detail, including a broken wall and broken ceiling tiles.
Communication
Communication was a major issue for one reviewer, who reported poor communication and follow-up service after the installation was completed. They had to follow up several times to get someone to fix a problem, and were eventually left feeling frustrated and disappointed.
Customer Service
Several reviewers praised the customer service they received, noting that the staff were friendly, helpful, and knowledgeable. However, one reviewer had a poor experience, feeling that the company was unwilling to follow up on issues and left them feeling frustrated and disappointed.