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At Alder Heating & Air Conditioning, we are your local experts for heating and cooling services throughout Melbourne, the Mornington Peninsula, and the Gippsland region. With over 40 years of experience in the industry, our team of experienced professionals is dedicated to providing personalized climate solutions tailored to each customer's specific needs.
Our Services
We offer a wide range of home and business climate solutions, including:
- Gas Ducted Heating: Our gas ducted heating systems allow you to heat your whole house at the touch of a button, with Wi-Fi remote and standard control options available.
- Split System: A split system is a popular type of air conditioning system that allows you to heat and cool individual rooms, with the option to control it via a mobile app using Wi-Fi.
- Ducted Reverse Cycle: Our ducted reverse cycle systems enable you to have total climate control within your home, allowing you to heat and cool your home flexibly and cost-effectively, all year round.
- Multi-Split: Our multi-split systems are ideal for heating or cooling multiple rooms, with each unit controlled individually to save energy and reduce running costs.
- Evaporative Cooling: Our evaporative cooling systems are an eco-friendly and cost-effective way to cool your home, using up to 50% less electricity than refrigerated systems.
Our Commitment
At Alder Heating & Air Conditioning, we are committed to providing our customers with personalized service, expert advice, and quality products that meet their specific needs. With decades of experience in the industry, we have built a reputation for excellence and customer satisfaction.
Our Values
- Customer satisfaction: We are dedicated to providing personalized service and ensuring that our customers are completely satisfied with our products and services.
- Quality products: We only offer high-quality products that meet our customers' specific needs and budget.
- Expert advice: Our team of experienced professionals is always available to provide expert advice and guidance on our products and services.
- Innovation: We stay up-to-date with the latest technology and innovations in the industry, ensuring that our customers have access to the latest and most efficient products.
Customer Reviews
The reviews for Alder Heating and Cooling are mixed, with most customers having a positive experience, but a few having issues with installation and repair work.
Installation Issues
Several customers have reported issues with installation, including Will Hearnden, who had a ducted heating system installed that did not work properly. He had to have the system repaired multiple times, and eventually had to repair it himself. Bryce D. also reported issues with installation, having to wait a month for a return air vent to be fixed, and then having to deal with subsequent issues with the aircon.
Good Service
On the other hand, many customers have reported positive experiences with Alder Heating and Cooling. Akif Kaynak was impressed with the efficient and high-quality installation of his ducted heating unit, and Rory Alder went out of his way to accommodate his scheduling needs. Other customers who praised the company include John Kors, who appreciated the professionalism and cleanliness of the installation crew, and Michelle Hamden Hamden, who thanked the team for working through a hot day to install her aircon. Carlos H. also praised the company's excellent customer service, and Asanga Manage appreciated the professionalism of the installation team.
Mixed Reviews
A few customers have reported mixed experiences. Matthew Dardenne had a minor installation issue that was quickly resolved, and Me Too was pleased with the installation and testing of their ducted heating system. However, Leonie Williams had to wait for her recommendation to be processed before contacting the company, which caused some frustration.
Conclusion
While some customers have reported issues with installation and repair work, many others have had positive experiences with Alder Heating and Cooling. The company seems to have a reputation for providing good customer service, efficient installation, and high-quality products.
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