Find Your Perfect Comfort Zone
At Fairbairns Heating & Cooling, we are dedicated to providing top-notch heating and cooling solutions to our valued customers. With years of experience and a team of highly skilled professionals, we strive to deliver exceptional service, quality products, and unparalleled customer satisfaction. Our commitment to excellence has earned us numerous WOMO Service Awards from 2016 to 2022, and we continue to work diligently to maintain our reputation as a trusted and reliable heating and cooling expert in the region.
Our History
As a family-owned business, we take pride in our heritage and the values that have driven us to succeed. Our mission is to provide personalized, professional, and friendly service that exceeds our customers' expectations. Our team of senior installers, who also serve as sales consultants, are chosen for their honesty, integrity, superior interpersonal skills, industry knowledge, and commitment to quality installations. This unique approach ensures that our customers receive unbiased advice and accurate quotes, as our senior installers have a deep understanding of the installation process and the degree of difficulty of each job.
Our Services
We specialize in supplying and installing a range of heating and cooling systems, including evaporative coolers, split system air conditioners, and gas ducted heaters. Additionally, we offer comprehensive maintenance services and repairs, including duct repairs and duct cleaning. Our team is dedicated to providing environmentally friendly removals of old systems and ensuring that our customers receive excellent after-sales care. We also assist our customers in claiming heating rebates from their gas distribution company and VEECs rebates, if available.
What Sets Us Apart
At Fairbairns Heating & Cooling, we pride ourselves on our unique approach to sales and installations. Our senior installers, who are also sales consultants, provide customers with accurate quotes and unbiased advice, ensuring that our customers receive the best possible solution for their heating and cooling needs. Our commitment to quality installations, combined with our focus on customer satisfaction, has earned us a reputation as a trusted and reliable heating and cooling expert in the region.
Positive Reviews
The majority of the reviews are overwhelmingly positive, with customers praising the company's friendly and efficient service, attention to detail, and first-class workmanship. They also appreciate the professionalism and responsiveness of the staff, from the initial phone call to the installation process. Many customers have been repeat clients and have referred friends and family to the company.
Negative Review
However, one customer (Subramaniam Chidambaram) had a mixed experience. While the initial process was good, they noticed damage caused by the installation team, including rainwater entering one of the rooms and poor electrician work. The customer reported that the damaged caused was not addressed promptly, and the electrician left the property in a messy state.
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