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Welcome to eCollect, a leading debt collection agency in Australia and New Zealand. We are a team of professionals dedicated to providing transparent, reliable, and compliant debt collection services to individuals and businesses across various industries. With over 20 years of experience and a proven track record of success, we have established ourselves as a trusted partner for debt recovery services.
Our Mission
At eCollect, our mission is to provide exceptional debt collection services that cater to the unique needs of our clients. We believe in building long-term relationships with our clients, and our team of experts works closely with them to understand their requirements and develop customized solutions to meet their debt recovery goals. Our mission is to provide a seamless and efficient debt collection experience, ensuring that our clients receive the best possible outcomes.
Our Services
We offer a comprehensive range of debt collection services, including small business debt collection, corporate debt collection, commercial debt collection, and personal debt collection. Our services are designed to help individuals and businesses recover debts efficiently and effectively. Our team of experienced debt collectors is equipped with the latest technology and industry expertise to ensure that our clients receive the best possible results.
Why Choose Us
At eCollect, we pride ourselves on our transparent and results-driven approach to debt collection. We don't charge upfront fees or monthly membership fees, and our clients only pay for the debts that we successfully recover. Our dedicated account managers work closely with our clients to ensure that they receive regular updates on their debt collection progress. We also provide real-time reports and updates through our online portal, ensuring that our clients are always informed and up-to-date.
Our Expertise
Our team of debt collectors is highly experienced and trained to handle debt collection assignments of all sizes and complexities. We have a deep understanding of the local laws and regulations in Australia and New Zealand, ensuring that our debt collection services are always compliant and ethical. We have successfully recovered debts for over 10,000 clients across various industries, and we are confident in our ability to recover debts that others may have deemed unrecoverable.
Our Values
At eCollect, we are committed to providing exceptional debt collection services that are founded on our core values of transparency, reliability, and compliance. We believe in building trust with our clients and providing them with the best possible service, and we strive to exceed their expectations in every way.
Overall Experience
The majority of reviewers had a positive experience with eCollect, praising their efficiency, professionalism, and effectiveness in debt collection.
Positive Feedback
Efficient and Effective
Reviewers appreciated the swift and successful recovery of debts, with some mentioning that they were able to recover funds they thought were lost. The team's efficiency and effectiveness were highlighted, with many praising their prompt communication and updates throughout the process.
Professional and Friendly
The eCollect team was commended for their professionalism, friendliness, and courtesy. Reviewers appreciated their helpful and honest approach, with some mentioning that they felt comfortable and supported throughout the process.
Transparency and Communication
The online portal and regular updates were praised for providing transparency and ease of tracking progress. Reviewers also appreciated the clear explanations of the process and options available.
Negative Feedback
Unprofessional Behavior
One reviewer had a negative experience, citing unprofessional behavior from a team member, including shouting and bullying on the phone.
