Tonna Heating & Cooling is a family-owned and operated business that has been serving the Melbourne community for over 40 years. Founded by Tony Tonna in the 1970s, the company has grown into one of the most respected and reliable heating and cooling companies in Victoria.
Our Expertise
We offer a comprehensive range of services, catering to both residential and commercial customers. Our expertise covers:
Heating
- Gas ducted heating
- Wall furnaces
- Panel heaters
- Hot water services
Cooling
- Evaporative cooling
- Split system air conditioning
- Multi-head split systems
- Refrigerated systems
Additional services
- Carbon monoxide testing
- Ducted heater servicing
- Evaporative cooler servicing
- Refrigerated system servicing
Our Philosophy
Our founder, Tony Tonna, instilled a simple philosophy into the company: "Do a good job and you will always have a job." This philosophy has guided us for over 40 years and continues to be the bedrock of our operations. We are dedicated to exceeding expectations and providing our customers with exceptional service and reliable equipment.
Our Values
- Integrity: We uphold the highest ethical standards and always act with integrity in all our dealings.
- Customer Focus: Our customers are our most valuable assets and we always strive to provide them with exceptional service.
- Quality: We are committed to offering high-quality products and workmanship.
- Innovation: We embrace technological advancements and continuously seek ways to improve our services.
- Community: We are proud to be a part of the Melbourne community and actively support local initiatives.
Why Choose Tonna Heating & Cooling?
With decades of experience and a commitment to excellence, Tonna Heating & Cooling is your trusted partner for all your heating and cooling needs. We offer:
- Experienced and certified technicians
- Wide range of quality products
- Exceptional customer service
- Competitive prices
- Reliable service and maintenance plans
Overall Sentiment
The overall sentiment of the reviews is extremely negative, with both reviewers expressing strong dissatisfaction with the service provided.
Technical Service Issues
The technical service is a major concern, with one reviewer stating that it is "too bad, not serious, and not professional". This suggests that the service is unresponsive, incompetent, and unreliable.
Unprofessionalism and Lack of Trust
The reviewers' experiences have led to a complete loss of trust, with one reviewer vowing to never order from the company again. The tone of the reviews implies a sense of frustration and disappointment.
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