RACV is a leading provider of insurance and financial services in Australia. We offer a range of insurance products including car, home, travel, business, and motorcycle insurance, as well as roadside assistance, car and vehicle loans, and more. Our services are designed to provide peace of mind and support our customers in their daily lives. We also operate a chain of retail stores and offer a range of travel and lifestyle products and services.
Positive feedback highlights RACV's professional and responsive customer service, particularly in roadside assistance and emergency situations.
Negative feedback includes long wait times, lack of transparency, and uncompetitive pricing, leading some customers to seek alternative providers.