Essentially Mobile is a reputable electronics store in Australia, specializing in refurbished mobile phones, tablets, and accessories. We offer a wide range of products, including iPhones, Samsung devices, and iPads, all thoroughly tested and refurbished to ensure high-quality performance. Our expert technicians also provide device repair services, fixing devices at the component level. We pride ourselves on our sustainable practices, offering a 12-month warranty and a 14-day satisfaction return policy.
Generally, customers have praised the helpful and friendly staff, quick turnaround times, and good customer service at Essentially Mobile.
However, some customers have been unhappy with the repair process, including delays, lack of communication, and mismatched colours, as well as poor customer service, including being misled about booking times and receiving conflicting information.
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