Meet Refurbies - more than just a phone!
Essentially Mobile is your trusted partner in quality, affordable refurbished mobile phones and tablets. We're driven by a passion to empower Australians with access to the latest technology at a fraction of the original cost.
Exceptional Quality & Care
Every refurbished device undergoes rigorous testing and inspection by our skilled technicians. We meticulously restore each device to its former glory, ensuring you receive a reliable and functional phone or tablet. Our meticulous process includes:
- Replacing faulty screens, batteries, and housings or backings.
- Addressing any mechanical or functional issues.
- Thoroughly testing for performance and quality.
More Than Just a Phone
We understand that your phone or tablet is an extension of yourself. That's why we only source the highest quality refurbished devices, ensuring you get a product that meets your needs and expectations.
Our Commitment
Our commitment to sustainability is reflected in our responsible refurbishment process. We extend the lifespan of quality devices, reducing electronic waste and offering you exceptional value. Additionally, we offer:
- A 12-month warranty on all repairs and refurbished devices.
- 14-day satisfaction guarantee.
- Free express shipping on orders over $100.
Join the Essentially Mobile Community
Countless Australians have discovered the benefits of choosing Essentially Mobile. Our customers love our:
- Wide selection of quality refurbished phones and tablets.
- Transparent pricing and honest repairs.
- Excellent customer service and support.
Let us be your trusted partner in technology. Browse our selection today and find the perfect refurbished device for you!
Customer Satisfaction
Essentially Mobile has received a mixed bag of reviews from customers. While some customers have had positive experiences, others have been unhappy with the service they received.
Technical Issues and Repair Problems
Several customers have mentioned technical issues with their devices, including screen repairs, charging port problems, and warranties. Some customers have been dissatisfied with the repair process, including delays, lack of communication, and mismatched colours.
Positive Customer Service
However, some customers have praised the customer service they received, including helpful staff, quick turnaround times, and friendly advice. Some customers have even mentioned that the staff went above and beyond to help them, including delivering their device to their hotel when they were on holidays.
Waiting Time and Communication Issues
Some customers have mentioned that they were not kept informed about the progress of their repairs or were given incorrect information. This has led to frustration and disappointment.
Quality of Repairs and Refurbished Devices
A few customers have praised the quality of the repairs and refurbished devices they received, including restored devices that look like new.
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