Ballarat's Sanctuary Day Spa, located within the serene gardens of the Mercure Hotel and Convention Centre, offers a range of holistic healing and nurturing treatments, including massage, body therapy, facial therapy, and shared spa therapies, to promote wellbeing, vitality, and radiance from within.
The customers who gave the spa 5 stars praised the relaxing atmosphere, professional staff, and high-quality treatments.
The negative reviewer was unhappy with the spa's poor customer service, feeling that they were being unfairly denied a refund due to the gift card not being transferred.