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Award-Winning Corporate Travel Management
At Gray Dawes Travel, we redefine corporate travel management by combining decades of industry expertise with cutting-edge technology and a deeply personal approach. Established in 1865, our legacy as one of the UK's leading independent travel management companies (TMCs) is built on a commitment to understanding our clients' unique needs, cultures, and objectives. Our team of dedicated travel consultants delivers a boutique, high-touch service, supported by intuitive tools like YourTrip and Portal, which streamline booking, reporting, and duty of care.With a global reach and local presence across multiple continents, we ensure seamless travel solutions tailored to your business. Our emphasis on sustainability through initiatives like the LEGACY carbon offsetting programme underscores our dedication to responsible travel. Recognized for innovation and client retention, we pride ourselves on being an extension of your organization, offering 24/7 support and a relentless focus on value, efficiency, and exceptional service.
Services
Travel Management
Online Booking Tools
Duty of Care
Sustainability Consulting
Global Travel Solutions
Highlights and features
- We offer 24/7 personalized customer support with a 97% client retention rate.
- Our team consists of certified experts with industry-specific experience.
- We guarantee cost savings through policy automation and data analytics.
- We implement a patented NDC integration for enriched air content access.
- Our sustainability initiatives include carbon offsetting and woodland creation.
Associations and certifications
- ISO 14001
What people say
24/7 support
Timely problem resolution
Personalized service
User-friendly tools
Knowledgeable consultants
Services
Travel Management
Our tailored corporate travel management solutions combine personalized service with advanced technology to optimize your business travel programme. We deliver cost savings, policy compliance, and traveler satisfaction through dedicated account management, real-time analytics, and 24/7 support. With global reach and local expertise, we ensure seamless end-to-end travel experiences for organizations of all sizes.
Online Booking Tools
Access intuitive online booking tools like YourTrip and Portal, designed to streamline travel arrangements and management. These platforms offer multi-channel content, real-time duty of care tracking, and integrated reporting, all within a secure, customizable environment. Users benefit from enhanced policy compliance, reduced administrative burdens, and a seamless digital experience.
Duty of Care
Ensure traveler safety with our comprehensive duty of care solutions, including real-time tracking, risk alerts, and emergency assistance. Our TripSure technology provides instant access to traveler locations, destination risk assessments, and health advisories, ensuring proactive support during every journey. This service minimizes risks and enhances traveler confidence.
Sustainability Consulting
Achieve your sustainability goals through our LEGACY carbon offsetting programme and expert consulting. We help clients measure, reduce, and offset travel-related emissions using verified projects, while promoting modal shifts and sustainable practices. Our initiatives align with global standards, supporting environmental and social responsibility.
Global Travel Solutions
Leverage our global network and local market expertise to manage complex international travel programmes. With wholly owned offices worldwide, we provide consistent service, localized insights, and access to the best fares and suppliers. This ensures efficient, culturally informed travel solutions for multinational organizations.
People
Suzanne Horner
Chief Executive Officer
Suzanne Horner leads Gray Dawes Travel with a focus on innovation and client-centric growth. With decades of industry experience, she drives strategic vision and operational excellence, ensuring the company remains a pioneer in corporate travel management while maintaining its family-owned ethos.
David Bishop
Chief Operating Officer
David Bishop oversees daily operations, ensuring seamless delivery of services across Gray Dawes' global network. His expertise in process optimization and client relations strengthens the company's ability to provide efficient, high-quality travel solutions tailored to evolving business needs.
Sophie Taylor
Chief Technology Officer
Sophie Taylor spearheads technological innovation at Gray Dawes, developing cutting-edge platforms like YourTrip and Portal. Her leadership ensures clients benefit from intuitive, secure, and scalable digital tools that enhance travel management efficiency and user experience.
Warren Dix
Chief Commercial Officer
Warren Dix drives commercial strategy, expanding Gray Dawes' market presence and client partnerships. With a focus on value creation, he ensures the company's services align with global trends while delivering measurable ROI for clients through tailored travel programmes.
Lisa Hagger
Chief of People
Lisa Hagger fosters a culture of excellence and employee development at Gray Dawes. Leading the Gray Dawes Academy, she ensures staff receive world-class training, aligning talent growth with the company's mission to deliver exceptional service and innovation.
Questions
What makes Gray Dawes Travel different from other TMCs?
Gray Dawes combines a personal, boutique service with advanced technology and global reach. Our 24/7 support, client-centric approach, and sustainability initiatives set us apart as a leader in corporate travel management.
How does Gray Dawes ensure traveler safety?
We use TripSure technology for real-time traveler tracking, risk alerts, and emergency assistance. Our duty of care solutions ensure travelers are safe and supported throughout their journeys.
Can Gray Dawes help reduce corporate travel costs?
Yes. Our policy automation, data analytics, and access to exclusive fares help clients achieve up to 22% savings on travel programmes while maintaining compliance and traveler satisfaction.
What sustainability initiatives does Gray Dawes offer?
Our LEGACY programme allows clients to offset carbon emissions through verified projects, including woodland creation and peatland restoration. We also promote sustainable practices like rail over air travel.
What technology platforms does Gray Dawes provide?
We offer YourTrip for intuitive booking, Portal for comprehensive travel management, and TripSure for duty of care. These tools integrate seamlessly to streamline travel processes and reporting.
How does Gray Dawes support global travel needs?
With wholly owned offices worldwide, we provide localized expertise and consistent service across all regions, ensuring efficient management of international travel programmes for multinational clients.
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