Simplifying business travel, one journey at a time.
At Corporate Traveller, we're dedicated to making business travel simpler, faster, and easier. With over 25 years of experience, our team of business travel experts offers personalized service backed by the power of a global travel network. We're committed to providing seamless technology, dedicated travel consultants, and exclusive deals to make your corporate travel experience exceptional.
Our Story
Corporate Traveller is part of the Flight Centre Travel Group, and we've been working with businesses just like yours for over two decades. Our goal is to provide personalized service, innovative technology, and expert knowledge to make your business travel experience smoother, faster, and easier. With 22 dedicated travel teams nationally, 103 Travel Consultants, 20 Account Managers, and 30 dedicated after-hours staff, we're equipped to handle all your business travel needs.
Our Services
Our all-in-one corporate travel booking platform saves time and money on your travel booking, invoicing, and on-the-go changes. You'll also have access to exclusive deals and offers through our global network of travel options. Plus, your dedicated Travel Consultant will manage all your travel requirements, making your life easier, even when the unexpected happens. Our services include:
- Seamless technology to simplify your travel booking and management
- Dedicated Travel Consultants to manage all your travel requirements
- Exclusive deals and offers through our global travel network
- Savings on flights, accommodation, and transport
- Time-saving expensing and reporting
- Expert knowledge and skills to make your business travel experience exceptional
Our Commitment
At Corporate Traveller, we're committed to making a positive impact on the environment and the communities we serve. Our Brighter Futures initiative is designed to shine a light on social responsibility and bring positive change to our industry.
Overall Disappointment
The reviews are overwhelmingly negative, with all authors giving the agency 1-star ratings. The common theme among the reviews is frustration and disappointment with the agency's services.
Problems with Online Booking
Several authors mention issues with the agency's website, including difficulty navigating the booking process and not being able to select seats or amend bookings. The lack of control over the booking experience is a major source of frustration.
Communication Breakdown
The reviews also highlight communication breakdowns between the agency and its customers. Authors have reported rude and unhelpful customer service, including account managers not following up on issues or being unresponsive.
Unexpected Charges
Many authors have encountered unexpected charges, including extra fees for luggage, seat selection, and hotel cancellations. The lack of transparency and clarity around fees is a major concern.
Hotel Selection
The agency's hotel selection process is also criticized, with authors describing it as like primary school children selecting hotels.
Conclusion
The agency's poor performance has resulted in a series of negative reviews, highlighting the need for improvement in customer service, website functionality, and transparency regarding fees.
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