Empowering your business with reliable and affordable IT solutions
Welcome to IT Solutions Plus, your one-stop-shop for all your IT needs in Melbourne and beyond. We are a team of highly skilled and experienced IT professionals who are dedicated to providing top-notch IT support and services to businesses of all sizes and industries.
At IT Solutions Plus, we understand that technology is an essential tool for businesses to succeed in today's fast-paced world. However, managing IT systems can be complex and time-consuming, which is why we offer a comprehensive range of IT services to help you focus more on your core business activities.
Our services include remote IT support, managed IT services, IT consultancy and project management, hosted PBX system, IT cyber security and compliance, and IT support for your industry. We pride ourselves on delivering professional and affordable IT services with rapid response times and real-time proactive monitoring.
Remote IT Support
We offer remote IT support to ensure that your business stays up and running, no matter where you are. Our remote IT support services include troubleshooting and resolving IT issues, software installations and updates, and configuring network devices. Our team of experienced IT professionals is always available to assist you remotely, reducing downtime and minimizing disruptions to your business operations.
Managed IT Services
Our managed IT services are designed to provide professional IT support to your business. We offer fully managed IT support for Melbourne and the surrounding suburbs for different types of businesses and in a variety of sectors. Our managed IT services include network and infrastructure management, server and desktop management, backup and disaster recovery, and IT helpdesk support.
IT Consultancy & Project Management
Our IT consultancy and project management services are tailored to your business needs. We provide expert advice on IT strategy, infrastructure, and implementation. Our team of experienced project managers will ensure that your IT projects are delivered on time, within budget, and to your satisfaction.
Hosted PBX System
Our hosted PBX system is a cloud-based phone system that offers flexible, cheaper, and reliable communication solutions for businesses. Our hosted PBX system includes features such as voicemail to email, call recording, and auto-attendant, providing your business with advanced communication capabilities.
IT Cyber Security & Compliance
Our IT cyber security and compliance services focus on nine main areas, including network security, endpoint security, email security, and data backup and recovery. Our team of experienced cybersecurity professionals will ensure that your business is protected from cyber threats and compliant with industry regulations.
IT Support for Your Industry
We currently provide managed IT support services across multiple industries, including real estate, owners corporation, and retail. We understand the unique IT needs of different industries and offer customized IT solutions to meet those needs.
Testimonials
Don't just take our word for it. Here's what some of our clients have to say about our services:
"IT Solutions have managed our support for over 20 years. They are always available to logon remotely or come into our office should we have a need, even on short notice. They provide us with hardware and software, strong back up solutions and the appropriate protection and security on a daily basis. The team are reliable, friendly and consistent with their approach to supporting us and we are grateful for their services." - Pernille Cavanough, General Manager, Dixon Kestles & Co Pty Ltd
"We recently relocated offices, and we were amazed at the smooth transition thanks to Erkin, Jacky & staff. ITS Plus went out of their way to help with cabling, internet, phone & computer systems. Friendly staff, great service, extremely reliable and proactive in advising us of any potential IT problems. Best IT company I have dealt with." - Geoff Cayzer, Managing Director, Cayzer Real Estate Pty Ltd
"I.T Support are our savours, they have been looking after our I.T. requirements for a number of years now. Manny & Erkin worked for another I.T company, Macpro which is how I met them both 22 years ago. When Macpro shut the doors we used another company for a couple of years however they were not nearly as attentive as what Manny, Erkin, Jacky and Alex are. Just brilliant service!" - Amanda Blair, Executive Assistant to the Chairman, Dingle Partners Pty Ltd
Overview
IT Solutions Plus has received an overwhelming number of positive reviews from various clients, with every reviewer giving the company a 5-star rating. The comments highlight the team's exceptional knowledge, expertise, and reliability in providing timely and efficient IT support.
Consistency and Quality of Service
The reviewers praise the team's consistency in delivering high-quality service, mentioning that they are always fast, helpful, and reliable. They highlight the team's ability to understand and accommodate their specific needs, including setting up remote IT infrastructure during the COVID-19 pandemic.
Friendly and Patient Approach
Many reviewers commend the team's friendly and patient approach, particularly towards non-IT professionals. They mention that the team is always willing to explain technical issues in a clear and concise manner, alleviating any anxiety or confusion.
Range of Expertise
The reviews demonstrate the team's broad range of expertise, from general IT support to specialized systems and infrastructure setup. The clients praise the team's ability to offer tailored solutions, making them a trusted and reliable partner for their businesses.
Recommendations and Testimonials
Every reviewer recommends IT Solutions Plus to others, highlighting the team's exceptional service, knowledge, and commitment to delivering timely and reliable support. They have become long-standing clients, testifying to the company's dedication to building strong relationships with its clients.
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