At Avoca, our mantra is "rewards with respect". It's the way we do business. By promoting trust and integrity above all else, we're able to forge longstanding relationships with our clients. Our goal is to provide certainty and peace of mind to all our customers through the mitigation and handling of risk.
Avoca is a proud contributor to the community, and values a triple bottom line agenda of "people, planet and profit". We are major sponsors of The Cycling Development Foundation Inc (CDF), and strong supporters of the Hawaiian Ride for Youth initiative, a 700km ride from Albany to Perth. Ride for Youth raises funds for Youth Focus, a local charity committed to the prevention of youth suicide, depression and self-harm. This cause is very special to our director Charles Elders who has been participating in the ride since it was founded and completed 18 rides since!
Our Team
Our team of experienced professionals has decades of experience across a wealth of industries. We're able to provide unmatched proficiency and customer service, setting us apart from the rest. Meet our team, and discover why we're so different from the big corporations.
Our Services
At Avoca, we offer a comprehensive range of insurance services to protect and minimize losses for businesses and individuals. Our services include:
- Business Insurance: Protect your business from losses, equipment damage, or legal liability with our tailored insurance solutions.
- Personal & Lifestyle Insurance: Form a safety net for you and your family with our personal insurance options, including life, car, household, and more.
- Business Interruption Insurance: Minimize the impact of unexpected events on your business operations with our business interruption insurance.
- Business Package Insurance: Get comprehensive coverage for your business with our business package insurance, tailored to your specific needs.
- Commercial Legal Expenses Insurance: Cover your business against unexpected legal expenses with our commercial legal expenses insurance.
- Commercial Motor & Fleet Insurance: Protect your business vehicles and fleet with our commercial motor and fleet insurance.
- Commercial Strata Insurance: Get specialized insurance coverage for your commercial strata property with our commercial strata insurance.
- Corporate Travel Insurance: Ensure your business trips are protected with our corporate travel insurance.
- Cyber Insurance: Safeguard your business from cyber threats with our cyber insurance solutions.
- Directors & Officers Insurance: Protect your business leaders with our directors and officers insurance.
- General Property Insurance: Insure your business property and assets with our general property insurance.
- Machinery Breakdown Insurance: Minimize downtime and financial losses with our machinery breakdown insurance.
- Management Liability Insurance: Protect your business from management-related risks with our management liability insurance.
- Marine Cargo Insurance: Insure your goods in transit with our marine cargo insurance.
- NDIS Support Workers Insurance: Get specialized insurance coverage for your NDIS support workers with our NDIS support workers insurance.
- Professional Indemnity Insurance: Protect your business from professional errors and omissions with our professional indemnity insurance.
- Public & Products Liability Insurance: Cover your business against public and products liability risks with our public and products liability insurance.
- Tax Audit Insurance: Get protection from tax audit risks with our tax audit insurance.
- Tradies Insurance: Insure your trade business with our specialized tradies insurance.
- Workers Compensation Claims Management: Ensure your business is compliant with workers' compensation regulations with our workers compensation claims management services.
Why Choose Us
At Avoca, we're committed to providing exceptional customer service, tailored insurance solutions, and a personal touch that sets us apart from the big corporations. Discover why our clients trust us to protect their businesses and families.
Exceptional Customer Service and Insuring Experiences
The numerous reviewers praise Avoca Insurance Brokers for providing outstanding support, advice, and services. They appreciate the personalized attention and care given by the brokers, including Mia-Carla, Charles Elders, and Julie, who take the time to understand their unique needs and provide tailored solutions. Reviewers highlight the friendly, professional, and responsive approach of the Avoca team, who are proactive in following up and ensuring that clients receive the right insurance coverage at a competitive price.
Clear and Competitive Policy Options
Reviewers note that Avoca provides a clear understanding of their insurance needs, offering multiple quotes and allowing them to choose the level of cover that suits their business best. They appreciate the transparency and value offered by the brokers, who ensure that clients receive the best possible deal.
Claims Process and Resolution
In the event of a claim, reviewers praise the Avoca team for their prompt responses, efficient process, and commitment to resolving claims quickly and fairly. They appreciate the communication and updates provided throughout the claims process, which alleviates stress and ensures that clients feel supported and valued.
Long-term Relationships and Trust
Several reviewers have been with Avoca for many years, some even decades, and have built strong, trusting relationships with the brokers. They appreciate the continuity of service and the personalized approach, which makes them feel valued and important.
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