Business Details
21 Years
experience
Your Trusted Partner for Business Insurance Solutions
Avoca Insurance Brokers Insurance Brokers have been protecting Australian businesses and mitigating losses since 2005. Founded by Charles Elders, a seasoned professional with over 35 years of industry experience, we combine decades of expertise with a client-centric approach. Our team of qualified brokers delivers tailored insurance solutions across diverse sectors, including commercial, strata, and risk management. As a proud member of the Steadfast Group - Australasia's largest insurance broker network - we offer localised service backed by national resources.Our triple bottom line philosophy prioritises economic, community, and environmental sustainability, demonstrated through long-term partnerships with Youth Focus and the Cycling Development Foundation. With offices in Wembley, WA, we serve clients Australia-wide, specialising in claims management and risk mitigation strategies. Our commitment to integrity and transparency has earned us recognition as NIBA WA Broker of the Year 2025, while our community initiatives reflect our core value of 'rewards with respect'.
Services
Business Interruption Insurance
Commercial Strata Insurance
Legal Expenses Insurance
Cyber Insurance
Workers Compensation
Professional Indemnity
Commercial Motor Fleet
Construction Insurance
Management Liability
Tax Audit Insurance
Details
- Year established: 2005
Highlights and features
- We offer over 35 years of combined leadership experience in insurance broking
- Our team provides personalised service with prompt, ethical insurance solutions
- We maintain a triple bottom line commitment to community and environment
- We leverage Steadfast Group's national resources for comprehensive coverage options
- Our claims management specialises in maximising client entitlements
Associations and certifications
- Steadfast Group
- National Insurance Brokers Association (NIBA)
What people say
Outstanding service
Prompt, polite
Honest, ethical practice
Highly recommend
Professional tailored service
Services
Business Interruption Insurance
Business Interruption Insurance protects revenue streams during forced closures from physical damage events. This coverage includes relocation expenses, employee wages, and operational costs during rebuilding. Avoca Insurance Brokers's brokers help businesses maintain financial stability while recovering from insured losses, ensuring continuity of operations during challenging periods. Policies require physical damage to trigger claims.
Commercial Strata Insurance
Commercial Strata Insurance protects shared property elements in strata title arrangements. Coverage includes building structures, common areas, and liability protection. Avoca Insurance Brokers tailors policies to include property damage, public liability, and workers compensation for commercial strata properties across Australia. Customisable options meet specific property requirements.
Legal Expenses Insurance
Legal Expenses Insurance provides access to legal representation for business disputes. Avoca Insurance Brokers's policies cover lease conflicts, contract disputes, debt recovery, and statutory license protection. This insurance fills gaps between standard commercial coverage and specific legal needs, with document templates and helpline support included in most policies.
Commercial Motor Fleet
Commercial Motor Fleet Insurance covers business vehicles from sedans to heavy machinery. Avoca Insurance Brokers offers tailored solutions for vehicle fleets of all sizes, including accidental damage and theft protection. Policies accommodate diverse vehicle types and usage requirements, ensuring businesses maintain operational continuity through covered incidents.
Professional Indemnity
Professional Indemnity Insurance safeguards against claims from professional errors or negligence. Avoca Insurance Brokers's policies cover legal costs and compensation for alleged breaches of duty. This essential coverage protects service providers across industries, ensuring financial security when facing professional liability claims from dissatisfied clients.
People
Charlie Elders
Managing Director
With over 35 years' experience, Charlie founded Avoca Insurance Brokers in 2005. Recognised as NIBA WA Broker of the Year 2025, he champions community causes including Youth Focus and Cycling Development Foundation. His leadership combines industry expertise with ethical business practices.
Jimmy Grehan
Broking Operations Manager
Jimmy brings 30 years' insurance experience, specialising in mining and resources sectors. He transitioned Dynamic Risk Solutions to Avoca Insurance Brokers's license in 2012. His expertise includes risk management strategies for complex commercial operations across Australia.
Mia-Carla Tree
Broking Operations Manager
With 23 years in insurance, Mia-Carla specialises in commercial risk solutions. Known for problem-solving abilities, she ensures clients receive comprehensive coverage. Her career spans diverse insurance sectors, maintaining a focus on client advocacy and service excellence.
Sheenali Slipper
Broker Development Services
Sheenali has 15+ years' broking experience, transitioning from health sector sales. She manages Avoca Insurance Brokers's marketing while delivering tailored insurance solutions. Her dual expertise in client relations and strategic promotion enhances Avoca Insurance Brokers's market presence.
Elaine McNicholas
Senior Account Executive
Elaine brings 24 years' industry experience since joining Avoca Insurance Brokers in 2019. With prior roles in Ireland and Australia, she specialises in SME insurance solutions. Her approach combines technical knowledge with personalised service for business clients.
Questions
What is Business Interruption Insurance?
Business Interruption Insurance replaces lost revenue when physical damage forces business closure. It covers relocation costs, employee wages, and operating expenses during recovery periods.
How does Commercial Strata Insurance work?
Commercial Strata Insurance covers shared property elements in strata title arrangements. Policies include property damage protection, public liability, and workers compensation for common areas.
What legal expenses are covered?
Commercial Legal Expenses Insurance covers legal costs for disputes including lease conflicts, ATO audits, contract disagreements, and debt recovery through court proceedings.
What vehicles qualify for Commercial Motor Insurance?
Commercial Motor Insurance covers business vehicles including sedans, utes, vans, trucks, trailers, and mobile plant machinery up to 10 tonnes.
How do I make an insurance claim?
Contact Avoca Insurance Brokers's claims team for guidance. We specialise in managing the entire compensation process to ensure you receive your entitled benefits efficiently.
What is the triple bottom line approach?
Our triple bottom line framework prioritises economic success alongside community contribution and environmental sustainability in all business operations.