Protecting You and Your Business, with Care
At Matrix Insurance Group, we are committed to providing a positive customer experience, built on trust, respect, and professionalism. As a leading West Australian insurance broker, we have access to over 120 different insurers and underwriters, allowing us to offer more choice for our clients and the ability to place distressed or unusual businesses where others can't. Our dedicated team takes the time to understand our clients' unique needs and provides quality advice based on our extensive insurance experience.
Our Vision
Our vision is to be the go-to insurance broker for small to medium-sized businesses in Western Australia and across Australia. We aim to build long-term relationships with our clients by providing personalized service, expert advice, and a range of insurance solutions tailored to their specific needs.
Our Services
At Matrix Insurance Group, we offer a comprehensive range of insurance solutions to meet the unique needs of our clients. Our services include:
Business Insurance: We provide insurance solutions for small to medium-sized businesses, including public liability, professional indemnity, workers' compensation, and Business Insurance.
Corporate Travel Insurance: We offer corporate travel insurance solutions for businesses with employees who travel regularly.
Cyber Liability Insurance: We provide cyber liability insurance to protect businesses from the risks of cyber attacks and data breaches.
Farm Insurance: We offer insurance solutions for farmers and agricultural businesses, including farm insurance and crop insurance.
Industrial Special Risks: We provide insurance solutions for businesses with complex and unusual risks, such as machinery breakdown insurance and management liability insurance.
Personal Insurance: We offer personal insurance solutions, including motor fleet insurance, motor trade insurance, and workers' compensation insurance.
Perth Public Liability: We provide public liability insurance for businesses operating in Perth and Western Australia.
Specialist Areas: We specialize in hotel and pub insurance, mining insurance, night club insurance, cabinet makers insurance, luxury car insurance, expanded polystyrene (EPS) insurance, sports insurance, liquor retailing insurance, and restaurant and cafe insurance.
Claims and Support
At Matrix Insurance Group, we understand that unexpected events can occur. That's why we have a dedicated claims team available to support our clients in the event of a claim. We work closely with our clients to ensure a smooth and efficient claims process.
Meet Our Team
At Matrix Insurance Group, we pride ourselves on our experienced and knowledgeable team. Our directors and account managers have extensive expertise in the insurance industry and are dedicated to providing exceptional customer service.
Customer Service
The reviews discuss the customer service provided by a company or organization. One reviewer, Majid Zeinoldini, gave the service a rating of 4 stars out of 5. They mentioned that the solution provided was good, but they believe that the company could improve their customer treatment.
Suggestions for Improvement
The reviewer suggested that the company should try to provide better customer treatment. They felt that this would improve the overall customer experience and lead to more satisfied customers.
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