Securing your freight, securing your business
Freight Insurance Services International is a division of HWA Insurance Brokers, a registered insurance broker with a rich history dating back to 1992. With decades of experience in the transit insurance industry, we excel in providing tailored insurance solutions to meet the unique needs of our clients.
As a trusted advisor in the freight insurance industry, we take pride in our ability to tailor insurance products to suit individual needs. Our extensive range of insurance services includes Transit Insurance for Cargo, Freight Forwarders Liability, Carriers Load Insurance, Business Insurance for offices and warehouses, Motor Vehicle Insurance, Public Liability, Corporate Travel Insurance, and Professional Indemnity Insurance.
Our Services
At Freight Insurance Services International, we understand the importance of protecting your assets and managing risk. Our comprehensive suite of services includes:
- Reviewing and advising on your insurance needs
- Identifying risk factors to avoid claims
- Seeking competitive premium quotations
How We Operate
At Freight Insurance Services International, we believe in transparency and open communication. We work closely with our clients to understand their unique needs and provide customized insurance solutions. Our team of experts is dedicated to providing exceptional service, ensuring that our clients receive the best possible outcomes.
About Our Staff
Our team of experts has extensive experience in the freight insurance industry, and we take pride in our ability to provide personalized service and expert advice to our clients. We are committed to staying up-to-date with the latest industry developments and regulatory requirements, ensuring that our clients receive the best possible advice and guidance.
Client Relationship
At Freight Insurance Services International, we value our relationships with our clients and strive to provide exceptional service and support. We believe that building trust is essential in any business relationship, and we take pride in our ability to deliver on our commitments.
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Exceptional Customer Service
The reviews highlight the outstanding customer service provided by Craig and his team at HWA Insurance Brokers/Freight Insurance Services International. The reviewers praise the ease of the insurance claim process, the prompt response to their inquiries, and the professional and reassuring manner in which Craig handled their claims.
Claims Process
The reviewers note that the claims process was quick and efficient, with some claims being approved within days of being lodged. The team was able to guide them through the process and provide clear explanations of what documentation was required.
Value for Money
The reviews also highlight the value for money provided by HWA Insurance Brokers/Freight Insurance Services International. Many reviewers noted that their premiums were lower than what they were quoted by other insurance companies, and the coverage was more comprehensive.
Individual Testimonials
Zackwest notes that the team made their worst nightmare, having to make an insurance claim, easy and fast. Lynne Erskine highlights the fabulous service from start to finish, with special mention to Craig. Carolyn Lewis praises the fantastic customer service, above and beyond. Karlz Boeck and Matt Stanley echo this sentiment, mentioning the amazing and great service from Craig and the team. Jane Buckland and Thomas-Andrew Baxter praise the helpful advice and quick reply to emails. Grant Sutherland and George Logothetis highlight the efficient process, easy application, and swift claim settlement.
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