Established in 1981, North Blackburn Square Clinic has been providing quality family medical care to the community for over 40 years. Our mission is to deliver excellent quality healthcare and services to patients of all ages, from birth to old age. We are committed to providing high-standard healthcare and take pride in keeping patients informed at every stage of their recovery.
Our Philosophy
At North Blackburn Square Clinic, we believe that patients come first. We strive to provide high-quality care by ensuring diligence and excellence in all aspects of our practice. We value teamwork and encourage a harmonious and productive environment, where patients receive the best possible care. We also place great importance on ethical and responsible behaviour, which is essential for maintaining the trust and loyalty of our patients and staff.
Our Services
Our experienced doctors provide a comprehensive range of services, including:
- Women's Health and Obstetrics: From cervical screenings to prenatal care, our doctors are dedicated to supporting women's health and obstetrics.
- Men's Health: Our doctors provide examinations for prostate cancer and testicular cancer, as well as other men's health issues.
- Child Health: We offer all infant and childhood vaccinations, as well as health checks and consultations.
- Travel Vaccination: Our doctors are able to advise on travel vaccinations and preventative measures required for various destinations.
- Chronic Disease Management: We provide management plans for conditions such as diabetes, asthma, and chronic obstructive pulmonary disease (COPD).
- Cosmetic and Minor Surgical Procedures: Our doctors perform various surgical procedures, including skin checks and minor surgical procedures.
- Adolescent Health: We provide health checks and consultations for adolescents, as well as advice on mental health and wellbeing.
- Physiotherapy: Our physiotherapists work closely with our doctors to provide comprehensive care for patients.
- Podiatry: Our podiatrists provide services such as foot and ankle care, as well as orthotic management.
- Dietitian: Our dietitians provide nutritional advice and management plans for patients with various health conditions.
- Audiology: Our audiologists test and treat various ear and hearing-related conditions.
- Pathology: We have on-site pathology services for convenient testing and consultations.
- Weight Loss Program: Our doctors work with patients to develop personalized weight loss plans.
Our Team
Our team of experienced doctors, nurses, and support staff are dedicated to providing high-quality care to our patients. We have a diverse range of languages spoken within our practice, including English, Russian, Mandarin, Cantonese, Urdu, Hindi, Marathi, and Konkani.
Overall Experience
The majority of reviewers had negative experiences with this clinic, citing issues with wait times, appointment scheduling, and communication. However, a few reviewers had positive experiences with their doctors and the care provided.
Wait Times and Scheduling Issues
Many reviewers reported waiting for extended periods of time for their appointments, with some waiting over an hour and a half. Some reviewers also mentioned that their appointments were not scheduled correctly, leading to confusion and frustration.
Communication Issues
Reviewers reported issues with communication from the clinic, including not being informed about appointment details, not receiving return calls, and being left on hold for extended periods.
Positive Experiences with Doctors
Some reviewers praised their doctors, citing their professionalism, care, and compassion. These reviewers appreciated the attention to detail and the time taken to listen to their concerns.
Reception and Staff
The reception and staff received criticism from many reviewers, with some citing unprofessional behavior, lack of communication, and poor customer service.
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