Providing high-quality, affordable healthcare for our community
Our Story
Access Medical Centre was established in 1987 with a vision to provide accessible and high-quality healthcare to the people and businesses of the Eastern Suburbs of Melbourne. Over the years, we have grown into a trusted medical practice, known for our compassionate care and comprehensive services.
Our Team of Experienced Doctors
Our team of experienced and skilled doctors are dedicated to providing you with personalized and holistic care. They are passionate about building strong doctor-patient relationships and ensuring you receive the best possible care for your physical and mental health. To learn more about our doctors and their specialties, please visit the "Doctors" page.
Comprehensive Services
At Access Medical Centre, we offer a wide range of services to cater to your diverse healthcare needs.
General Medical Services
- Comprehensive consultations for a variety of medical concerns
- Chronic disease management
- Travel health advice
- Minor injury and illness treatment
- Health screenings and vaccinations
Allied Health Services
- Pathology and Ultrasound services are available on-site, providing you with convenient access to accurate diagnoses.
- We also offer physiotherapy and Sports Medicine services by qualified professionals.
Additional Services
- Bulk billing is available for most patients.
- Online booking for appointments is available for your convenience.
- We have a dedicated play area to keep children entertained during their visits.
Our Commitment to Care
At Access Medical Centre, we are dedicated to providing a comfortable and welcoming environment. Our compassionate and experienced staff will be happy to assist you with any questions or concerns you may have.
Our Values
- Patient-centered care: We prioritize your needs and concerns.
- Compassion and empathy: We treat you with respect and understanding.
- Accessibility and affordability: We offer convenient services at competitive rates.
- Quality healthcare: We are committed to providing you with the highest standard of care.
Receptionist Issues
The majority of reviewers had negative experiences with the receptionists at Access Medical Group, citing rudeness, condescending behavior, and impatience. Many reviewers reported being treated poorly over the phone or in person, with some even being hung up on or refused service.
Financial Concerns
Several reviewers expressed frustration with the clinic's pricing, including a minimum charge of $80 for consultations, even for existing patients. This was seen as excessive and profitability-driven, rather than prioritizing patient care.
Positive Experiences with Doctors
On the other hand, many reviewers praised the doctors at Access Medical Group, particularly Dr. Mark Ariens, Dr. Sara, and Dr. Jeganathan. These doctors were described as kind, caring, and professional, with short waiting times and a focus on patient care.
Pathology Issues
One reviewer had a negative experience with the pathology service on site, citing limited knowledge from the pathologist and an unwillingness to accept emailed referrals.
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