Do you have problems? We have solutions!
At PC Repair Services, our mission is to provide the highest quality IT support and computer repairs to home users and businesses. Established in 1996 by David Hampson, our independent business has been dedicated to providing fast, reliable, and affordable computer services for over 18 years.
Our Story
David Hampson realized that there was a serious lack of fast, reliable computer services operating in Melbourne. Most computer companies were spending all their time selling products instead of offering after-sales hardware and software support. Recognizing the need for a business that prioritizes personalized, unbiased advice, David Hampson founded PC Repair Services.
Our Services
We offer a wide range of services designed to cater to the unique needs of our clients. Whether you're a home user or a business owner, we're committed to providing the best IT support and computer repairs to ensure the smooth operation of your systems.
Home Services
Our highly experienced technicians can fix almost any issue relating to computers, laptops, or notebooks. We'll work with you to provide the most efficient and cost-effective solutions available. Whether you're experiencing slow computer speeds, virus infections, or internet connection issues, we've got you covered.
Business Services
When your business computers go down, you require help in an instant. That's why we aim to provide same-day service on every job and work into the evening and on weekends to get you back up and running as quickly as possible. We also offer managed proactive service plans, cloud migration, managed security, Office 365 business setup and management, and much more.
In-Store Services
For those who prefer to bring their equipment to us, our fully equipped workshop is conveniently located in East Kew, Victoria. Our full-time, highly trained technicians are available Monday to Friday to offer honest advice and fast solutions.
Adapting to Change
The ever-changing face of technology poses a significant challenge to businesses. That's why we're committed to staying at the forefront of IT advancements, ensuring our clients receive the best possible support and solutions.
Our Goal
Our goal is to provide our clients with personalized, unbiased advice and the best possible IT support and computer repairs. We're proud to have been operating in Melbourne for over 18 years, serving both home users and businesses.
Contact Us
If you have a problem, we have a solution. Get in touch with us today to find out how we can help you.
Overall Satisfaction
The overwhelming majority of reviewers have had an excellent experience with The PC Repair Centre, with 9 out of 11 reviewers giving a 5-star rating. Reviewers praise the centre's prompt, professional, and excellent service, with several mentioning that the team is knowledgeable, efficient, and easy to communicate with.
Communication
Some reviewers have noted that communication about the repair process can be improved. Sam M. mentions that the team is proactive in contacting them and asking for information, while Anthony's review highlights a specific instance where this was not the case.
Quality of Work
Anthony's review is the only negative comment, where he felt that the centre did not properly diagnose or repair his external hard drive. However, the reviewer's satisfaction with the centre's work is evident in most reviews, with several mentioning that their laptops were quickly and effectively repaired.
Additional Amenities
One reviewer, Casey Tan, mentions that there is car parking available in front of the centre.
