Business Details
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Specialised Rental Vehicle Fleet Insurance Solutions
Rentsure has been a trusted partner in rental vehicle fleet insurance for over four decades, delivering specialized protection tailored to the unique demands of the industry. Our expertise spans comprehensive insurance coverage, advanced risk management strategies, and innovative digital claims solutions designed to minimize downtime and operational disruptions. With a dedicated team of industry specialists, we combine deep sector knowledge with cutting-edge technology to provide end-to-end support that safeguards fleets and drives business success.Our customer-centric approach ensures tailored solutions through detailed understanding of fleet operations, regulatory compliance, and liability considerations. Backed by decades of experience and a commitment to continuous improvement, we empower rental vehicle operators with market-leading insights and actionable strategies to mitigate risks and optimize outcomes.
Services
Rental Vehicle Insurance
Risk Management
Digital Claims Handling
Fleet Coverage
Under-Excess Claims Management
Highlights and features
- We offer 40+ years of specialized rental vehicle insurance expertise.
- Our digital-first claims process reduces downtime by 15%.
- We provide tailored coverage for diverse fleet types including car share and rideshare.
- Our in-house team manages under-excess claims with full transparency.
- We combine industry knowledge with telematics integration for proactive risk management.
What people say
Great to work with
Efficient results
Real understanding of fleet
Dedication to improvement
Timely outcomes
Services
Rental Vehicle Insurance
Specialized insurance coverage designed for rental vehicle fleets, offering protection against damage, liability, and operational disruptions. Our policies address unique industry risks including multi-user scenarios, variable rental periods, and regulatory compliance. With flexible terms and competitive rates, we provide tailored solutions for traditional rentals, car-sharing services, and subscription models.
Digital Claims Handling
Innovative digital-first claims process featuring instant incident reporting via QR codes, 24/7 portal access, and real-time tracking. This system reduces administrative burdens by 15% through automated workflows while coordinating directly with repairers to fast-track vehicle recovery and minimize operational downtime for fleet operators.
Risk Management
Proactive risk management strategies combining industry expertise with telematics integration to identify and mitigate potential threats. Services include compliance guidance, liability assessments, and customized safety protocols that address specific fleet operations, helping businesses prevent incidents and reduce insurance costs.
Under-Excess Claims
Self-management system for smaller claims offering complete transparency through custom dashboards and automated reporting tools. This solution eliminates hidden costs while providing scalable design features that adapt to business growth, with optional specialist support available for complex claim scenarios requiring expert intervention.
Fleet Coverage
Comprehensive insurance solutions for diverse fleet compositions including passenger vehicles, SUVs, 4WDs, and light commercial vehicles. We accommodate up to 10% plant and equipment in fleet composition while maintaining strict coverage parameters that exclude high-risk vehicle types like motorcycles and modified vehicles.
People
Luke Kelly
Managing Director
Driving strategic direction at Rentsure since 2017, Luke focuses on innovation and customer experience. With a Diploma in Insurance Broking and prior operational leadership experience, he specializes in technology and finance integration for fleet insurance solutions.
Robert Kelly Jr
Director
Bringing 15 years of insurance and risk management expertise, Rob contributes specialized knowledge in motor fleet underwriting. Educated at leading Australian universities and ANZIIF qualified, he shapes strategic decisions as a key director since 2017.
Simon Donovan
Executive GM - Commercial
Leading commercial operations since 2019, Simon leverages 20+ years in car rental and telematics. His international experience spans sales and operations, supported by a Bachelor of Science degree and deep industry network connections.
David Heaume
Chief Underwriting Officer
With 35+ years in insurance underwriting and claims management, David directs risk assessment strategies. His expertise in motor-risk policy development and extensive industry experience since 2019 strengthen Rentsure's underwriting capabilities.
Allan O'Brien
Chief Operating Officer
Overseeing operations since 2020, Allan applies 20+ years in insurance and claims management. His expertise in corporate strategy and product development shapes Rentsure's service delivery framework as COO since 2022.
Questions
What types of rental fleets do you insure?
We cover self-drive, car share, leasing, subscription, rideshare, and accident replacement fleets with minimum vehicle requirements.
How does your digital claims process work?
Our QR code scanning and 24/7 portal enable instant incident reporting, fast approvals, and real-time tracking to minimize downtime.
Do you offer specialized coverage for rideshare fleets?
Yes, we provide dedicated rideshare coverage for fleets of 50+ vehicles (20+ considered case-by-case) with tailored risk management.
Can small claims be managed efficiently?
Our under-excess claims system offers full visibility, automated workflows, and optional specialist management to reduce administrative burdens.
What risk management tools do you provide?
We offer telematics integration, incident prevention strategies, and data-driven insights to proactively reduce exposure and improve safety.
