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Understanding Your Insurance Needs
At Rentsure, we take the time to understand your business and create light commercial rental insurance solutions that match your risk profile and are tailored to your specific needs. We provide valuable insights to help you structure your policy for comprehensive coverage while maintaining affordability. Our expert in-house team will guide you through rental agreements and recommend our trusted industry partners when necessary.
Expert Claims Management
What sets us apart is our commitment to delivering better, faster, and more cost-efficient claims for your rental vehicle fleet. Powered by one of Australia's most experienced fleet insurance teams, our innovative and fully digital claims solutions provide a seamless experience. We take the stress out of insurance coverage and making claims. We offer full transparency across all areas of our business, ensuring our clients remain fully informed and have access to all the information they need.
Fleet Insurance Solutions
Rentsure is an Australian-owned car rental fleet insurance provider and claims management specialist. For more than 30 years, we've specialised in providing a comprehensive range of tailored car rental insurance solutions and played a crucial role in safeguarding fleets by effectively managing insurance risks and complex claims for our customers. We're experts in the rental car industry, so we know the unique risks you face.
Our Team
Our team conducts a thorough assessment of your fleet to create a tailored rental fleet insurance solution just for you. And when things don't go as planned, we've got your back. We keep everyone in the loop, from your team to renters to repairers, giving you a quick and smooth settlement process.
Partnership and Expertise
Rentsure is part of the DKG Group, which is an Australian insurance group comprising DKG Insurance Brokers, Rentsure, CRI, Recoversure, and Fuse Fleet. We're committed to providing a comprehensive suite of risk services to support your business. With over 30 years of experience, we've developed a deep understanding of the risks that you face and can provide solutions to complex problems. Our team is dedicated to driving successful partnerships and delivering tailored business fleet insurance solutions.
Expertise and Services
Our experts provide a comprehensive suite of risk services, including:
- Risk management services
- Tailored rental car insurance solutions
- Dedicated local claims team
- Satisfied fleet customer base of over 300
About Rentsure
Rentsure Pty Ltd is a specialist underwriting agency acting under an Agency Agreement with the insurer, Insurance Australia Limited ABN 11 000 016 722, AFSL Number 227681 trading as CGU Insurance. Rentsure Pty Ltd (ABN 98 059 004 634) is an Authorised Representative (No. 416-045) of Delaney Kelly Golding Pty Ltd ABN 35 000 663 221, AFSL Number 231146.
Get in Touch
If you'd like to find out more about our services and areas of expertise, you can get in touch with our friendly team today. We're here to help you navigate the complexities of rental fleet insurance and provide tailored solutions for your business.
Overview of Rentsure Insurance Reviews
Positive Experiences
Multiple reviewers have had positive experiences with Rentsure, praising their professionalism, guidance, and customer service. Some have reported smooth claims processes, competitive pricing, and a willingness to help with insurance-related matters.
Key Strengths
- Professionalism: Many reviewers have commended Rentsure's staff for their professional and helpful attitude.
- Customer Service: The company's customer service has been praised for being responsive and guiding clients through the claims process.
- Competitive Pricing: Rentsure's pricing has been described as competitive, making them an attractive option for businesses.
Negative Experiences
On the other hand, some reviewers have had negative experiences with Rentsure, citing issues with underinsurance, unclear policies, and unprofessional customer service.
Key Weaknesses
- Underinsurance: One reviewer reported being significantly underinsured after making a claim, which led to a dispute over the vehicle's value.
- Unclear Policies: Another reviewer felt that Rentsure's policies were unclear, leading to confusion and frustration.
- Unprofessional Customer Service: A few reviewers reported receiving unprofessional or unhelpful responses from Rentsure's customer service team.
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