Empowering you to take control of your life's journey
At NobleOak, we take pride in our rich heritage and commitment to integrity. With over 140 years of history, our legacy dates back to an ancient Druid past. Our founders' vision of providing quality cover you can trust with better service and lower premiums has remained unwavering through the years. Today, we continue to thrive as one of the most awarded Direct Life Insurers in Australia.
Our Services
At NobleOak, we offer a comprehensive range of personal insurance products to cater to your individual needs. Our philosophy centers around providing quality cover with better service and lower premiums. Our suite of products includes:
- Life Insurance: Providing cover in case of death or terminal illness, helping to clear debts and support your loved ones.
- Income Protection Insurance: Replacing your income if you suffer a sickness or injury and are unable to work, ensuring financial security and peace of mind.
- Total & Permanent Disability Insurance: Providing a lump sum payment if you become permanently disabled due to a sickness or injury, allowing you to focus on your well-being.
- Trauma Insurance: Offering a lump sum payment if you are diagnosed with one of 37 serious medical conditions listed in our PDS.
- Business Expenses Insurance: Providing a monthly payment if you are unable to work due to sickness or injury, helping to cover fixed running costs of your business.
Tools and Guides
We strive to empower you with the knowledge to make informed decisions about your insurance. Our collection of tools and guides helps you understand the value of Life Insurance at various life stages, from starting out as a young adult to downsizing and retiring. Our Life Insurance calculator simplifies the process of determining the adequate coverage for you and your loved ones.
Our Team
At NobleOak, we value integrity, honesty, and transparency. Our team of passionate and dedicated individuals is committed to providing exceptional service and support. We pride ourselves on paying genuine claims quickly and efficiently, with genuine care. Our claims philosophy underscores our commitment to fairness and reliability.
General Feedback
The overall sentiment of the reviews is mixed, with both positive and negative comments about NobleOak Insurance.
Customer Service
Positive Experiences
Some reviewers have had positive interactions with NobleOak's customer service team, praising their knowledge, professionalism, and helpfulness. Specific staff members, such as Anna Barsoumian, Anthony Chau, Andrew, and Kar, were mentioned as providing excellent service.
Negative Experiences
On the other hand, some reviewers have had negative experiences with NobleOak's customer service, citing issues with claims and a lack of transparency.
Pricing and Value
Concerns about Price Increases
Some reviewers have expressed concerns about significant price increases, citing examples of 15% and 46% increases in premiums without a corresponding increase in coverage.
Positive Comments about Pricing
However, others have found NobleOak's pricing to be competitive and unbeatable, with one reviewer mentioning that they got two months of free coverage.
Claims Process
Concerns about Claims Process
Some reviewers have expressed concerns about the claims process, citing a lack of transparency and concerns about whether they would be able to make a successful claim.
Online Portal
Negative Comments about Online Portal
One reviewer was disappointed with the lack of an online portal, citing the need to spend a lot of time on the phone to accomplish tasks.
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