At FreshPlus Supermarkets, we're proud to be a community-based provider of quality fresh food, continental, local grocery products, and services. Our goal is to become a model supermarket chain that provides a wide range of products and services, setting the standard for other community-based providers.
Our History
Since 1996, FreshPlus Supermarkets has been committed to providing our customers with a convenient shopping experience that meets their special expectations and requirements under one roof. We've tailored our store product ranges and concepts to meet the needs of the local community, ensuring that we offer a unique and modern shopping experience.
Our Stores
We have two convenient locations, one in Dallas and one in Craigieburn. Our stores are open seven days a week from 8:00am to 8:00pm, making it easy for you to shop with us whenever suits you best. Our friendly staff are always happy to assist you with any questions or queries you may have.
Our Services
At FreshPlus Supermarkets, we offer a range of services to make your shopping experience with us as convenient as possible. We have a rewards program that allows you to earn points for every dollar you spend, which can be redeemed for discounts or homewares items. We also offer a variety of Halal meat and deli products, as well as the option to order meat for special occasions like Eid al-Adha.
Our Mission
Our mission is to provide our customers with a unique and modern shopping experience that meets their special expectations and requirements. We strive to be the standard where other community-based providers will measure their own, and we're committed to providing our customers with the best value products and services.
FreshPlus Difference
At FreshPlus Supermarkets, we're dedicated to providing our customers with a personalized shopping experience that's tailored to their needs. We believe in building long-lasting relationships with our customers, and we're committed to providing exceptional customer service and support.
Store Experience
The majority of customers had a poor experience at this store, citing rude staff, poor customer service, and disagreements over prices and products.
Staff Behavior
Many customers reported that the staff were rude, arrogant, and lacked manners. Some staff members were described as being dismissive and unhelpful, often prioritizing other customers over those they were currently serving.
Pricing and Product Issues
Several customers reported being overcharged for items, with some claiming that the store has a strategy to intentionally rip off customers. Others reported finding expired or incorrect products on the shelves.
Layout and Organization
A few customers mentioned that the store's layout and organization could be improved, making it difficult to find what they were looking for.
Positive Aspects
On the other hand, some customers praised the store's fruit and vegetable selection, clean layout, and availability of continental foods.
Be the first to review FreshPlus Dallas.
Write a Review
