People caring for people, providing exceptional patient care
Welcome to Warringal Private Hospital, a distinguished healthcare provider and a proud member of Ramsay Health Care. We are committed to delivering exceptional medical services, guided by our core value of "People Caring for People." Our hospital is located in the heart of Heidelberg, Victoria, at 216 Burgundy Street, prepared to cater to the healthcare needs of our diverse community. Our General Enquiries line is open 24/7, ready to assist you at 03 9274 1300.
Our Services: Comprehensive Healthcare Solutions
At Warringal Private Hospital, we take great pride in offering a wide range of services designed to meet the varying needs of our patients. Here is a brief overview of the services we provide:
- Cancer Care: Our dedicated oncology team delivers comprehensive cancer care, encompassing diagnosis, treatment, and recovery support.
- Cardiac Services: Our leading cardiac specialists and cardiac nurses provide world-class care, supporting patients through various heart conditions' diagnosis, treatment, and rehabilitation.
- Endoscopy Services: We offer advanced endoscopy services, ensuring accurate and timely diagnosis and treatments for a variety of gastrointestinal conditions.
- Day Oncology Centre: Our Day Oncology Centre provides expert care for patients undergoing chemotherapy or other infusion treatments, allowing them to return home afterwards.
- Orthopaedics: Our highly skilled orthopaedic surgeons offer pre-admission education, a range of surgical procedures, and post-operative care, ensuring the best possible outcomes for our patients.
- Pain Services: Our team of pain specialists offers tailored treatments for individuals experiencing chronic pain, enhancing their quality of life.
- Sports Medicine and Injury Clinic: Our sports medicine experts deliver comprehensive care, catering to sports-related injuries, fitness assessments, and injury prevention strategies.
- Urology: Our experienced urologists diagnose and treat various urological conditions, ensuring optimal health and well-being.
- Sleep Centre: Our sleep centre provides assessment, diagnosis, and treatment for sleep disorders, improving patients' overall health and vitality.
- Bariatric Surgery: Our weight loss surgery program offers a variety of procedures, supported by a multidisciplinary team of specialists focused on sustainable weight loss and long-term health improvements.
With each of these services, we strive to deliver outstanding healthcare solutions, surpassing patient expectations and fostering a positive environment for healing and recovery.
Negative Experiences
Margaret Amott's review highlights a horrific experience in the hospital, despite having full knee replacement surgery. Her treatment was unprofessional and unsympathetic, with majority of nurses being "cold and not interested" in her well-being. The main physio, Tim, was rude and inexperienced, and the hospital's failure to provide adequate care has left her feeling "traumatised". She specifically mentions the poor care provided by Simron, a nurse who was "very rude" and "restrained" her in a wheelchair.
Jo Beckett's review also describes poor care post-op, highlighting the lack of attention from nurses, uncomfortable conditions, and inadequate pain management. She felt that the hospital's focus was more on administrative tasks than providing actual care to patients.
Organisational Issues
Margaret Amott's review highlights a lack of communication among hospital staff, with multiple conflicting advices from physiotherapists and unexplained changes to her discharge plans. The hospital's failure to provide adequate information and guidance has caused unnecessary anxiety and confusion for patients.
Patient Experience
Both reviews highlight the importance of empathy and compassion in healthcare. Margaret Amott's review emphasizes that patients need to be treated as individuals, with their mental health concerns taken into account. Jo Beckett's review highlights the need for nurses to be attentive to patients' needs, including changing bed sheets, checking dressings, and providing adequate pain management.
