At Novotel Canberra, we pride ourselves on providing a warm and welcoming atmosphere for our guests. Our hotel is strategically located in the heart of the city, making it the perfect base for both business and leisure travelers. With 286 spacious and well-appointed rooms, including a variety of room types featuring comfortable custom-made Novotel "Live N Dream" beds, we cater to all our guests' needs.
Our Services
At Novotel Canberra, we offer a range of services designed to make your stay with us as comfortable and enjoyable as possible. From our comfortable and spacious accommodation rooms to our leisure facilities, we have everything you need to relax and unwind. Whether you're traveling for business or pleasure, we're here to ensure that your stay with us is a memorable one.
Accommodation
Our accommodation rooms are designed to provide you with the perfect blend of comfort and convenience. With a range of room types to choose from, including our Standard King Room, Standard Queen Room, and Executive King Room, we have something to suit every need. Each of our rooms is equipped with modern amenities, including 32-inch LCD screens, complimentary high-speed WiFi, and sustainable amenities. We also offer a range of amenities, including a fitness center, indoor heated pool, and saun
First Edition Canberra
Located on the first floor of our hotel, First Edition Canberra is a hidden oasis in the heart of the city. This stylish bar and restaurant offers a range of local seasonal menu options, featuring the best of the region's finest seasonal ingredients. With its unique menu and extensive local drinks selection, First Edition Canberra is the perfect place to relax and unwind after a long day.
Leisure Facilities
Our leisure facilities are designed to help you relax and unwind. Open from 6am to 10pm daily, our facilities include an indoor heated pool, sauna, and fitness center. Whether you're looking to take a refreshing swim, relax in the warm water, or work out in our fitness center, our leisure facilities have everything you need to rejuvenate your body and mind.
Cultural Discovery Package
Our Cultural Discovery Package is the perfect way to experience the best of what Canberra has to offer. This package includes complimentary tickets to the Discovering Ancient Egypt exhibition at the National Museum of Australia, as well as a comfortable stay in one of our spacious rooms. With our Cultural Discovery Package, you'll have the opportunity to immerse yourself in art, history, and culture, making your stay with us an enriching experience.
Sustainability
At Novotel Canberra, we're committed to sustainability. We believe that we have a responsibility to reduce our environmental footprint and contribute to a more sustainable future. We're proud to offer carbon offsetting, sustainable amenities, and environmentally friendly practices throughout our hotel.
Overview of Hotel Experience
The reviews provide a mixed assessment of the hotel, with guests praising its location, staff, and amenities, while criticizing the dated rooms, infrastructure issues, and poor customer service in some cases.
Hotel Strengths
- Location: Guests praised the hotel's central location, with easy access to shops, parks, and public transportation.
- Staff: Many reviewers commended the hotel's staff for their friendliness, helpfulness, and exceptional customer service.
- Amenities: The hotel's pool, spa, sauna, and gym were highlighted as major positives.
Hotel Weaknesses
- Rooms: Several guests complained about the dated and tired rooms, with issues such as stained curtains, broken chairs, and old furniture.
- Infrastructure Issues: Some reviewers experienced problems with the hotel's infrastructure, including broken lifts and lights.
- Customer Service: A few guests were disappointed with the hotel's customer service, citing issues with billing, parking, and requests for digital invoices.
Other Comments
- Food and Drink: Opinions on the hotel's food and drink offerings were mixed, with some guests praising the breakfast buffet and others finding it average.
- Parking: Parking was mentioned as a concern, with limited availability and high costs.
