Website Call now
Website
Call

Experience the art of nail care, tailored to you

From the moment you arrive, you'll notice the Avenue Hotel difference. Our commitment to providing exceptional service, luxurious accommodations, and unparalleled amenities sets us apart from other hotels in Canberra.

Luxury Accommodation in Canberra CBD

Avenue Hotel offers accommodation in Canberra CBD with 213 exquisitely styled hotel rooms, spa suites, and one and two-bedroom apartments. Centrally located in Canberra, Avenue Hotel is within walking distance of the Braddon restaurants and shopping. Shop to your heart's content at the Canberra Centre, and enjoy a night of culture at the Canberra Theatre. You'll enjoy a 10-minute drive or less to other major national attractions. Whether you're staying for an extended period of time, a short time, with the family or for business, you'll enjoy the friendly and attentive service. This Canberra hotel has everything you need right at your doorstep to make your stay truly memorable - we're expecting you.

Hotel Features & Facilities

Experience the Avenue Canberra accommodation with our range of premium features and facilities. Whether you're a business traveller or looking for the best accommodation for your family getaway, or romantic couples weekend, we've thought of everything. Enjoy a private balcony in every room, free Wi-Fi, 24-hour room service and an award-winning restaurant, Marble & Grain, plus more.

Offers

Enjoy the perks and check out our accommodation offers. No matter when you travel, we always have our book direct offer, where you save 10% on our best available rate. If you're coming for a Canberra event such as Floriade, or a major exhibition at the National Gallery of Australia, we will usually have an extra perk for you to enjoy.

Corporate Accommodation

Travelling to Canberra for business and looking for quality, affordable luxury accommodation? Avenue Hotel is your ideal luxury accommodation in the heart of Canberra. Our corporate rates and packages are tailored to meet the needs of business travellers, ensuring a comfortable and productive stay.

Reviews (473)
Write a Review
Positive: Some guests appreciated the hotel's cleanliness, location, and friendly staff, but was overshadowed by the numerous issues mentioned.
Negative: Many guests experienced issues with billing, security deposits, and poor service, as well as cleanliness and quality problems.

Hotel Review Summary

Problems with Billing and Security Deposit

Several guests have experienced issues with billing and security deposits at this hotel. Whitney Humphrey and Kat Heart both mentioned being charged additional amounts without explanation, and Whitney's review highlighted a $200 hold for the security deposit that was not fully refunded. Christina Chim's review discussed a similar issue where the hotel charged her credit card for $150, claiming it was for bedsheet damages, which she disputes.

Poor Service and Miscommunication

Alex Coulson and Christina Chim both mentioned encountering rude staff who did not provide adequate assistance. Alex's review highlighted a poor check-in experience where the staff seemed unhelpful, while Christina's review mentioned staff members who did not acknowledge guests waiting to be checked in. Kat Heart's review also mentioned a rude manager who did not help with a billing issue.

Quality and Cleanliness Issues

Several guests mentioned cleanliness issues, including Whitney Humphrey who noted an unpleasant smell in their room and Christina Chim who mentioned a disgusting smell in their bedrooms and hallways. Kat Heart's review mentioned the hotel being "not in a great neighborhood" and Helgaerica Domingo mentioned that there were homeless people sleeping outside the hotel at night. Raquelle's review was a positive exception, noting that the rooms were clean and updated.

Parking and Location

Helgaerica Domingo's review highlighted the hotel's location near the metro and its accessible parking, while Raquelle mentioned that the hotel was in a good location. Christina Chim's review noted that the parking entrance and front entrance were often obstructed by homeless people.

Other Issues

Some guests mentioned additional issues, such as Wi-Fi connectivity problems and the lack of free breakfast and parking. Whitney Humphrey mentioned that the hotel did not have any amenities, and Kat Heart's review highlighted credit fraud as a major concern.