Experience the Art of Italian Craftsmanship
At Brando, we're passionate about creating exceptional footwear that combines Italian craftsmanship with Australian design. Our story began in 1988, when our founder, Rocco Mascitelli, founded Brando Shoes, driven by a vision to refine the heritage of Italian craftsmanship. With years of experience in the shoemaking region of Marche, Italy, Rocco brought his expertise to Australia, where he merged traditional techniques with modern designs.
Our Craftsmanship
We take pride in our premium Italian craftsmanship, which is reflected in every pair of shoes that leaves our workshop. From the selection of high-quality leathers to the precise stitching and detailing, every step of our process is meticulously crafted to ensure exceptional quality and durability. Our commitment to excellence has earned us a reputation for creating shoes that are both stylish and long-lasting.
Our Services
At Brando, we offer a range of services to ensure that our customers experience the best of Italian craftsmanship. From bespoke shoe designing to expert repairs and maintenance, we cater to the diverse needs of shoe enthusiasts. Our team of skilled craftsmen and women work closely with clients to create customized shoes that reflect their unique style and personality.
Our Philosophy
At Brando, we believe that a great pair of shoes can elevate one's confidence and sense of style. We're dedicated to providing our customers with exceptional footwear that not only looks amazing but also feels comfortable and durable. We strive to build long-term relationships with our clients, providing them with personalized service and expert guidance to help them make informed decisions about their shoe choices.
Our Promise
At Brando, we're committed to delivering exceptional quality, innovative designs, and unparalleled customer service. We're passionate about building a community of shoe enthusiasts who share our passion for Italian craftsmanship and exceptional footwear. Whether you're looking for a stylish pair of shoes for a special occasion or a comfortable pair for everyday wear, we're confident that you'll find the perfect pair at Brando.
Overall Experience
The reviewers had varying experiences, ranging from exceptional service to poor customer service and misleading practices.
Positive Experiences
Service
Vince, Praneek, Kian, and Sarah were mentioned as providing great service, being helpful, and going above and beyond to assist customers.
Product Options and Quality
Reviewers praised the selection of handmade Italian shoes, good quality products, and the availability of wedding men's shoes at a good price.
Fit and Advice
Some reviewers appreciated the great fit and advice received, including help with choosing shoes for a special event.
Recommendations
Several reviewers strongly recommended the store, citing the excellent service and overall experience.
Negative Experiences
Poor Customer Service
Some reviewers encountered poor customer service, including arrogance from staff, misleading practices, and a lack of respect.
Product Quality Issues
One reviewer mentioned that the product quality was bad, and another experienced a product not lasting long.
Pricing Issues
Reviewers mentioned that prices displayed were different from the actual price, leading to disappointment and mistrust.
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