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Don't be afraid of being different. Be afraid of being the same.

At Nina Armando, we're passionate about high-fashion footwear and accessories for women. Our boutique offers a wide range of stylish and comfortable shoes, handbags, and other fashion accessories that are designed to complement your personal style. With a focus on comfort, quality, and creativity, we're dedicated to providing our customers with the best possible products and services.

Our Story

Nina Armando is a Sydney-based women's shoe and fashion house that proudly specializes in handcrafted, high-quality footwear and accessories. Our brand has gained popularity over the years, and our unique designs have captured the hearts of many fashion-conscious individuals. With a focus on innovation and style, we're committed to bringing the latest fashion trends to our customers.

Our Mission

Our mission is to provide our customers with the best possible shopping experience. We strive to create a comfortable and stylish environment that caters to the needs of every individual. Our team is dedicated to providing exceptional customer service, ensuring that our customers receive the highest level of care and attention. Whether you're looking for the perfect pair of heels, boots, flats, or sandals, we have something for everyone.

Our Products

At Nina Armando, we take pride in offering a diverse range of footwear and accessories that cater to different tastes and preferences. Our collection includes:

  • Boots: Ankle boots, knee-high boots, heeled boots, and flat boots
  • Heels: High heels, mid-low heels, stiletto heels, platform heels, and wedge heels
  • Flats: Ballet flats, loafers, sandals, and wedges
  • Dress Shoes: Dress slip-ons, dress heels, and dress flats
  • Handbags & Accessories: Evening bags, shoulder bags, general handbags, and jewelry

Why Choose Nina Armando

When you choose Nina Armando, you can be sure of the following:

  • High-quality materials: We use only the finest materials to ensure that our products are durable and long-lasting.
  • Exquisite craftsmanship: Our products are designed and crafted with care, ensuring that every detail is perfect.
  • Comfortable designs: We prioritize comfort without compromising on style.
  • Latest fashion trends: We stay up-to-date with the latest fashion trends, ensuring that our customers receive the best products.
  • Exceptional customer service: Our team is dedicated to providing the highest level of customer service.

Visit Us

Visit our flagship store at Shop 5 Upper Ground, Chifley Plaza, 2 Chifley Square, Sydney NSW 2000, or browse our online store to experience the best of Nina Armando.

Reviews
Positive: Customers generally experienced excellent customer service and were happy with their purchases, even walking extensively in the shoes with no issues.
Negative: However, some customers, including Shelly Sharma, encountered poor customer service and stereotyping from staff, which led to a negative experience.

Positive Experiences

Rebecca Thompson had a fantastic experience with Nina Armando, purchasing a pair of shoes that she loved. She walked extensively in the shoes and found that the leather was soft and durable. She was also impressed with the customer service, praising the lady who helped her at the store for suggesting shoes that elongated her leg and gave the illusion of height.

Maria Jenner also had a positive experience, finding the customer service to be excellent and the lady who helped her gave her lots of options. She was happy with her purchase and plans to return to the store again.

Challenges and Negative Experiences

Shelly Sharma, on the other hand, had a disastrous experience with Nina Armando. She purchased a pair of shoes that disbonded from the tip after just a few hours of wear. When she tried to return the shoes, she was met with poor customer service from the male staff, who stereotyped her and made offensive comments. The situation escalated, with the male staff refusing to exchange the shoes and eventually calling security on her brother. Shelly was forced to speak to the owner, Nina, who eventually got the staff to exchange the shoes.

Conclusion

Overall, Nina Armando seems to have a mixed reputation, with some customers having positive experiences and others having negative ones. While the company's customer service may be excellent for those who don't encounter any issues, it seems that the company's handling of complaints and issues can be poor.

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