Empowering You to Take Control of Your Health
At Freshwater Place Medical Practice, we are committed to delivering excellent clinical care to our patients. Our mission is to mindfully listen to our patients and empower them to engage in their healthcare. To offer the most relevant, up-to-date medical care that is patient-centered, accessible, and effective.
Our Story
Our practice was established in 2016, with a vision to provide high-quality medical care to the residents and workers of Melbourne's CBD. Our team of dedicated doctors and staff are committed to providing expert medical services in a peaceful and mindful environment. We believe that good health and wellbeing are achieved through balance across the main pillars of health - nutrition, activity, sleep, and active rest.
Our Services
We offer a wide range of medical services, including men's health, women's health, children's health, pathology, travel health, sexual health, corporate health services, occupational medicine, family planning, antenatal care, sports medicine, and skin checks. Our services are designed to cater to the unique needs of our patients, and we strive to provide timely and convenient care to our patients.
Our Team
Our team of doctors and staff are highly diverse and specialized in a wide range of fields. We are committed to excellent service delivery and strive to provide patient-centered care that is accessible and effective. Our team is dedicated to listening to the needs of our patients and empowering them to take control of their healthcare.
Our Values
At Freshwater Place Medical Practice, we value preventative care, attentive service, and a safe, calm space for our patients. We believe that mindfulness and active listening are essential to delivering excellent clinical care, and we strive to provide a peaceful and welcoming environment for our patients.
Our Commitment
We are committed to providing the highest level of medical care to our patients. We are dedicated to staying up-to-date with the latest medical research and techniques, and we continually strive to improve our services to meet the changing needs of our patients.
General Experience
The overall experience at Freshwater Place Medical Practice has been a mixed bag. While some reviewers have had positive experiences with Dr. John Newton, others have been disappointed with the service. Some have praised the clinic's prompt appointment scheduling and friendly staff, while others have complained about long wait times, poor communication, and unreliable referrals.
Doctor and Staff
Dr. John Newton has been a highlight for many reviewers, being credited with being intelligent, professional, and thorough. Some have also praised the clinic's nurses and reception staff, noting that they are friendly, efficient, and provide good care.
Appointments and Scheduling
The appointment scheduling process has received mixed reviews. Some reviewers have praised the clinic's system, saying it is easy to use and quick, while others have complained about long wait times and poor communication.
Communication
Some reviewers have criticized the clinic's communication skills, including the reception team's ability to clearly explain procedures and provide updates on appointments.
Accessibility and Location
The clinic's location has been praised by some reviewers, with one reviewer stating that it is easily accessible and has convenient parking options.
Variation in Experience
As with any medical practice, there is variation in the experience, with some reviewers having better experiences than others. However, for many, the positive aspects of the clinic have outweighed the negative.
