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At Albert Road General Practice, we are committed to providing high-quality healthcare services to our patients. Our team of experienced general practitioners and healthcare professionals are dedicated to delivering exceptional care and service to ensure that our patients receive the best possible care.
Our Philosophy
Our philosophy is simple: quality is at the core of everything we do. We believe that quality healthcare, quality customer service, and quality relationships with our patients are essential to delivering exceptional care. We strive to provide innovative solutions, utilizing modern technology and evidence-based medicine to ensure that our patients receive the best possible care.
Our Services
We offer a comprehensive range of general medical services, including women's health, men's health, mental health, preventive health, weight loss advice, skin checks and excisions, travel clinic and vaccinations, children's immunisations, and mother and child checks. Our services are designed to provide holistic care, addressing the physical, emotional, and psychological needs of our patients.
Our Team
Our team of healthcare professionals are experienced, knowledgeable, and caring. Our doctors, nurses, and receptionists are dedicated to providing exceptional customer service, ensuring that our patients feel welcomed and cared for from the moment they walk in the door.
Our Commitment
We are committed to delivering exceptional healthcare services to our patients. We believe that every patient deserves quality care, and we strive to provide a positive experience for all of our patients. Our goal is to build trusted relationships with our patients, providing personalized care and support to ensure that they receive the best possible care.
Convenient Location
Conveniently located on Albert Road, just off St Kilda Road, our clinic is easily accessible by public transport or car. We have ample parking available, and our clinic is wheelchair accessible.
Staff and Patient Experience
The reviews highlight the excellent experience patients have had with the staff and doctors at the Albert Road General Practice. Many reviewers praise the friendly and professional demeanor of the receptionists and doctors, mentioning that they felt at ease and well-cared for during their visits.
Communication and Care
Good communication is a key aspect of the practice's success, with multiple reviewers mentioning that they received clear explanations of their treatment plans and felt listened to by the doctors. Dr. Raymon and Dr. Shirani are particularly praised for their exceptional bedside manner and ability to ease patient anxieties.
Business Efficiency and Transparency
The practice's admin staff are also commended for their professionalism, efficiency, and transparency when handling patient accounts and records.
Concerns and Complaints
However, some reviewers had negative experiences, citing poor treatment by Dr. Chiu and Dr. Yuri Raymon. Dr. Chiu was accused of refusing to provide a certificate of capacity and displaying an attitude, while Dr. Yuri Raymon was described as incompetent, unqualified, and exhibiting malpractice.
