Business Details
Award-Winning Mortgage Broker Mentor Program
Established by Sue Hayter, Melbourne Mortgage Broker Mentor has emerged as a leader in mortgage broker mentoring and coaching. With over two decades of experience in the finance industry, including roles at major banks like St George and AMP, our programs are designed to equip new and experienced brokers with the skills needed to succeed. We are proud to be an FBAA and MFAA approved mentor program, ensuring our training meets the highest industry standards. Our unique approach combines Neuro-Linguistic Programming, DISC profiling, and emotional intelligence techniques to enhance communication and client relationships. We provide comprehensive support including business setup guidance, compliance training, and access to a private resource library.Our team works one-on-one with brokers across Australia, offering tailored programs that include residential, commercial, and personal loan expertise. We maintain full corporate membership with the MFAA, FBAA, and AFCA, demonstrating our commitment to ethical practices. Our 24-month Empower Mentor Program delivers structured training with flexible payment options and includes 30 CPD points for industry members. We specialize in helping brokers establish sustainable businesses that prioritize customer outcomes while maintaining regulatory compliance. Our proven methodologies have supported brokers in building successful practices that operate effectively from any location in Australia.
Services
Mortgage Broker Mentoring
Coaching Programs
Business Setup Guidance
Compliance Training
CPD Accreditation
Highlights and features
- We offer 20+ years of banking and finance industry experience
- Our programs are FBAA and MFAA approved for industry standards
- We provide personalized one-on-one mentoring with proven methodologies
- We include 30 CPD points for MFAA/FBAA members in our programs
- Our mentors use NLP and DISC profiling for enhanced communication skills
Associations and certifications
- Finance Brokers Association of Australia (FBAA)
- Mortgage and Finance Association of Australia (MFAA)
Services
Mortgage Broker Mentoring
Our mortgage broker mentoring programs provide comprehensive training for new and experienced brokers. We combine 20+ years of banking experience with innovative techniques like NLP and DISC profiling. Our FBAA and MFAA approved programs include business setup guidance, compliance training, and ongoing support.
Coaching Programs
Our coaching programs focus on developing essential communication and business skills for mortgage brokers. Using techniques like emotional intelligence and NLP, we help brokers improve client interactions and business operations. Programs include access to our private resource library and regular CPD-accredited training sessions.
Business Setup Guidance
We provide complete business setup guidance for new mortgage brokers. This includes ASIC registration assistance, compliance documentation, and operational framework development. Our programs ensure brokers establish legally compliant businesses that meet all regulatory requirements while maintaining customer-focused practices.
Compliance Training
Our compliance training ensures mortgage brokers understand and implement all regulatory requirements. We cover best practice procedures, documentation standards, and risk management strategies. Training includes practical scenarios and real-world applications to maintain compliance while delivering quality customer outcomes.
CPD Accreditation
We offer CPD-accredited training programs that count toward industry requirements. Our courses provide 30 CPD points for MFAA and FBAA members, covering essential topics like client communication, regulatory compliance, and business development strategies for mortgage professionals.
People
Sue Hayter
Founder & Mentor
Sue Hayter is an award-winning mortgage broker mentor with 20+ years in finance. She holds a Dip FMBM and MSc in Financial Management. As FBAA and MFAA approved mentor, she combines banking experience with NLP techniques to develop successful brokers.
Questions
What qualifications do I need to become a mortgage broker?
You need to complete Certificate IV in Finance and Mortgage Broking. Our program provides guidance through this process and helps with aggregator onboarding requirements.
How long does the mentoring program last?
Our Empower Mentor Program runs for 24 months, providing comprehensive training and support for new mortgage brokers throughout their initial development period.
Are your programs approved by industry associations?
Yes, our programs are approved by both the Finance Brokers Association of Australia (FBAA) and Mortgage and Finance Association of Australia (MFAA).
Do you offer support for business setup?
Yes, we provide complete business setup guidance including ASIC registration, compliance documentation, and operational framework development for new mortgage brokers.
Can I work from home as a mortgage broker?
Yes, our program teaches you how to work effectively from home including online client interviews and electronic document signing processes with banks.
Do you offer continuing professional development?
Yes, our programs include 30 CPD points for MFAA and FBAA members, covering essential topics for ongoing professional development.
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