At Fire and Wire, we're a team of dedicated fire safety professionals with over 100 years of combined experience in the industry. Our expertise lies in providing top-notch fire protection services to a wide range of industries, including government sites, hospitals, schools, food industry, commercial, and residential structures.
Our Services
We offer a comprehensive range of services designed to ensure your facility is fully protected from fire hazards. Our services include:
- Fire System Installation: We design, install, and certify complete fire safety solutions for new and existing buildings.
- Fire System Maintenance: Our team of dedicated technicians provides regular maintenance and servicing to ensure your fire protection equipment is functioning optimally.
- Fire Extinguisher Training: We offer customized training programs to equip your staff with the skills and knowledge to respond confidently in the event of a fire emergency.
- Fire Safety Reports: Our team conducts thorough inspections and provides detailed reports to identify potential fire hazards and recommend necessary improvements.
Our Approach
At Fire and Wire, we're committed to providing exceptional customer service and unparalleled expertise in fire safety solutions. Our team takes pride in their work, approaching every project with a "can-do" attitude and a focus on delivering tailored solutions that meet our clients' unique needs. We understand the importance of staying ahead of the curve when it comes to fire safety regulations and standards, and we're dedicated to ensuring our clients are always compliant and protected.
Our Values
At Fire and Wire, we value:
- Expertise: We're committed to staying at the forefront of fire safety technology and legislation, ensuring our clients receive the best possible guidance and support.
- Customer Service: We pride ourselves on delivering exceptional customer service, striving to build long-term relationships built on trust, reliability, and transparency.
- Quality: We're dedicated to delivering high-quality workmanship, ensuring our clients' fire protection systems are installed, maintained, and tested to the highest standards.
Company Performance and Reliability
The reviews highlight a mix of opinions on the company's performance and reliability. On one hand, Max Carter's 5-star review praises the team at Fire & Wire for being honest, friendly, and reliable, stating that they have been looking after his building for many years. On the other hand, Dana A.'s 1-star review expresses disappointment and frustration with the company's failure to disclose important information about the job, leaving her with unexpected responsibilities.
Communication and Transparency
Communication and transparency seem to be an area of concern for Dana A., who felt that the company failed to disclose crucial details about the job. This lack of transparency led to unexpected consequences, which negatively impacted her experience with the company. In contrast, Max Carter's review does not mention any communication issues, suggesting that the company may have handled communication effectively in his case.
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