Protecting Your Business, One Policy at a Time
Who We Are
Rivers Insurance is a leading insurance brokerage in Australia, proudly servicing clients for over 40 years. We believe in providing tailored insurance solutions that meet the unique needs of individuals and businesses. Our team of experienced brokers are highly skilled in understanding risks and identifying the right coverage to protect our clients from the unexpected.
Our Expertise
We offer comprehensive insurance coverage across various industries, including:
- Commercial Property: Protecting your business assets and operations from unforeseen risks.
- Farming & Agriculture: Tailored insurance solutions for farmers and agricultural businesses to ensure financial security.
- Construction: Comprehensive cover for all aspects of construction projects.
- Small to Medium Businesses: Customized insurance plans to meet the unique needs of SMEs.
- Marine: Specialized coverage for boat owners and marine businesses.
- Professional Services: Insurance solutions tailored for professionals in various industries.
- Pet Industry: Comprehensive insurance for pet grooming, veterinary practices, kennels, and other pet-related businesses.
- Shop Fitters: Expertise in providing appropriate insurance 'fit' for shop fitting businesses.
Our Commitment
At Rivers Insurance, we go beyond simply comparing policies and offering the best deal. We take the time to understand your industry, business practices, and specific risks associated with your operations. Our brokers will work closely with you to:
- Identify potential risks and assess your current coverage.
- Tailor a customized insurance plan that meets your unique needs.
- Advocate on your behalf in case of a claim.
Why Choose Rivers Insurance?
- Experienced & Professional: We have a team of highly skilled insurance brokers with extensive expertise in various industries.
- Tailored Coverage: We understand that every client is different, and we tailor our insurance plans to your specific needs and risks.
- Risk Management Expertise: We proactively identify potential risks and guide you in mitigating them.
- Client-Focused Approach: We prioritize communication and transparency throughout the process and are committed to providing excellent customer service.
Unwavering Support
We are dedicated to providing our clients with ongoing support and guidance. You can count on us for:
- Regular reviews and updates on your insurance coverage.
- Responsive assistance with any claims or concerns.
- Access to helpful resources and educational materials.
Customer Service Experience
The customer service experience was a mixed bag, with one reviewer having a positive encounter and another having a negative one.
Positive Feedback
One reviewer, Kelly, had a fantastic experience with Bernadette, who was "super helpful" with their enquiry and demonstrated "excellent communication".
Negative Feedback
On the other hand, Dom Meaney had a disappointing experience, feeling that the company was not very engaging and seemed uninterested in their business, particularly when it came to a substantial fee of $30,000.

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