Empowering Your Financial Wellbeing
At AMP, we believe that financial success is not just about accumulating wealth, but also about achieving a sense of purpose and fulfillment. For over 170 years, we have been dedicated to helping individuals, families, and businesses achieve their financial goals and build a brighter future.
Our Services
At AMP, we offer a wide range of services designed to help you manage your finances and achieve your goals. Our services are tailored to meet the unique needs of each individual, family, and business, and we strive to provide personalized advice and support to help you make the most of your financial resources.
Retirement Planning
Planning for retirement is an essential part of achieving financial security and freedom. At AMP, we believe that retirement should be a time of relaxation and enjoyment, not financial stress. Our retirement planning services are designed to help you create a sustainable income stream that can last throughout your retirement. Our experts will work with you to develop a customized retirement plan that takes into account your income goals, expenses, and investment strategies.
Investments
Investing is an essential part of growing your wealth and securing your financial future. At AMP, we offer a wide range of investment options designed to help you grow your wealth and achieve your financial goals. Our investment experts will work with you to develop a customized investment strategy that takes into account your risk tolerance, financial goals, and investment horizon.
Advice and Guidance
At AMP, we believe that financial success is not just about accumulating wealth, but also about making informed decisions about your finances. Our financial advisors are trained to provide unbiased advice and guidance to help you make the most of your financial resources. Whether you're looking to plan for retirement, buy a home, or simply manage your day-to-day finances, our experts are here to help you achieve your financial goals.
AMP Super for Employers
At AMP, we believe that employee benefits are an essential part of attracting and retaining top talent. Our superannuation solutions for employers are designed to provide a range of benefits and investment options for employees. Our experts will work with you to develop a customized superannuation plan that takes into account the needs of your employees and the goals of your business.
About Our Team
Our team at AMP is dedicated to helping individuals, families, and businesses achieve their financial goals. Our experts are trained to provide personalized advice and support to help you make the most of your financial resources. We are committed to delivering exceptional service and building long-term relationships with our clients.
Negative Experiences
Many of the reviewers have had poor experiences with AMP, citing issues with their customer service, including long wait times, unhelpful representatives, and a lack of responsiveness. Several reviewers have experienced difficulties with opening accounts, accessing their accounts online, and dealing with complaints. Some have reported being treated poorly, with one reviewer stating that their account was frozen without explanation.
Technical Issues
A number of reviewers have experienced technical issues with AMP's website and online banking platform, including errors, downtime, and poor connectivity. This has caused frustration and inconvenience for many.
Lack of Accountability
Several reviewers have reported feeling that AMP is unwilling to listen to customers' concerns and take responsibility for their mistakes. One reviewer was told that they would have to wait an additional 30 days to receive a response to their complaint, despite already waiting over 60 days.
Misleading or Unsatisfactory Service
Some reviewers have felt that AMP's service has been misleading or unsatisfactory, with one reviewer reporting that they were promised a better interest rate than they received, and another reviewer experiencing delays and additional paperwork when trying to make progress payments.
Unsatisfactory Communication
Poor communication has been a recurring theme in the reviews, with many reviewers feeling that they have been left in the dark about the status of their accounts or queries. Several reviewers have reported being unable to get in touch with the right person or department, leading to further frustration.
Only One Positive Review
However, one reviewer did have a positive experience with AMP, praising their professional staff and welcoming office environment.

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