Serving Community, Helping People
Our Story
At Mundaring Medical Centre, we are proud to be a part of the Mundaring community, providing high-quality healthcare services to the local residents and surrounding suburbs. With over 40 years of experience, we have built a reputation for trust, respect, and excellence in medical care. Our dedicated team of doctors, nurses, and administrative staff are committed to providing optimal patient outcomes through ongoing education, training, and fostering the next generation of GPs.
Our Services
We offer a comprehensive range of medical services, including general consultations, minor surgical procedures, and allied health services. Our modern facilities are equipped with state-of-the-art equipment, and our experienced doctors and nurses are dedicated to providing personalized care to our patients. We cater to patients of all ages, from children to seniors, and provide support services such as hearing testing, bone density screening, and more.
Our Philosophy
At Mundaring Medical Centre, we believe in promoting healthy living in a safe and comfortable environment. We are strongly committed to high-quality care with optimal patient outcomes. Our view is to constantly improve through ongoing education and training, and fostering the next generation of GPs to maintain our longstanding trusted position in the local community.
Our Facility
Our medical centre is situated in the heart of Mundaring, with easy access to public transportation and ample parking. We have eight private consultation rooms and a fully equipped five-bed treatment room with easy wheelchair access throughout. Our facilities are modern, clean, and well-maintained, ensuring a comfortable and relaxed environment for our patients.
Overall Review of Mundaring Medical Centre
Mixed Experiences
The reviews of Mundaring Medical Centre show a mix of positive and negative experiences. While some reviewers have praised the centre's doctors, nurses, and staff, others have expressed disappointment and frustration with the centre's management and communication.
Positive Experiences
Many reviewers have praised the centre's doctors, including Dr. Caravella, Dr. Ilic, Dr. Reilly, and Dr. Kathera, for their care, courtesy, and thoroughness. The nursing staff and receptionists have also been commended for their friendly and professional service. Some reviewers have appreciated the centre's modern waiting room, clean facilities, and ability to get same-day appointments.
Negative Experiences
On the other hand, some reviewers have expressed frustration with the centre's management, including difficulty in booking emergency appointments, long wait times, and poor communication. Some have also experienced billing errors and difficulties in getting through to the centre by phone.
Areas for Improvement
Reviewers have suggested that the centre could improve its communication, including adopting modern internet-based facilities such as email and SMS reminders. They have also suggested that the centre could improve its phone system and reduce wait times.
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