Empowering healthy living, one patient at a time
Parkwood Medical Centre is a leading medical practice committed to promoting good health and well-being for all our patients. Our mission is to provide the highest standard of General Practice while incorporating a holistic approach towards the diagnosis and management of illness. We strive to provide exceptional medical care, tailored to the needs of each individual, with dignity and respect, regardless of their background or circumstances.
Teaching of GP registrars and medical students is also an integral part of our practice. We believe that it is our responsibility to develop the next generation of doctors and pass on our knowledge and expertise to those in training.
At Parkwood Medical Centre, we offer a wide range of services, including Family Health, Paediatrics, Immunisations & Vaccinations, Mental Health/Counselling, Health Checks & Assessments, Aged Care, Asthma Management, and Diabetes Management. We are advocates for preventative healthcare and encourage regular check-ups to keep on top of your health.
Our Services
*Family Health*
Our team of experienced general practitioners provides comprehensive medical care for individuals and families at all stages of life. We are committed to building long-lasting relationships with our patients and their families, delivering continuous and personalised medical care.
*Paediatrics*
Paediatric care is a crucial aspect of our practice. We offer a range of services to ensure the health and well-being of infants, children, and adolescents. Our experienced doctors provide vaccinations, health assessments, and advice to support the growth and development of your child.
*Immunisations & Vaccinations*
Immunisations and vaccinations are critical to maintaining the health of the community and preventing the spread of infectious diseases. At Parkwood Medical Centre, we offer a range of immunisations and vaccinations, from childhood immunisations to seasonal flu vaccines.
*Mental Health/Counselling*
Mental health is just as important as physical health. Our experienced mental health professionals provide confidential and respectful care, addressing a wide range of mental health issues, including anxiety, depression, and stress management.
*Health Checks & Assessments*
Regular health checks and assessments are essential to maintaining your health and preventing illness. We offer a range of health checks and assessments, including pre-employment medicals, insurance medicals, and general health assessments.
*Aged Care*
As people age, their medical needs change. Our experienced doctors provide comprehensive aged care services, including geriatric assessments, chronic disease management, and end-of-life care.
*Asthma Management*
Asthma is a common chronic respiratory condition that affects people of all ages. Our experienced doctors provide asthma management services, including diagnosis, treatment, and ongoing management plans.
*Diabetes Management*
Diabetes is a chronic condition that affects millions of people worldwide. At Parkwood Medical Centre, we provide comprehensive diabetes management services, including diagnosis, treatment, and ongoing management plans to help you control your diabetes and prevent complications.
Our team of dedicated professionals is committed to providing the highest quality medical care, with a focus on prevention, early intervention, and continuity of care. We believe that effective communication is the key to a successful relationship with our patients, and we strive to ensure that our patients are fully informed about their health and treatment options.
Overall Experience
The reviews are mixed, with some patients expressing satisfaction with the medical practice, while others have had negative experiences.
Positive Comments
The practice has received praise for its doctors, particularly Dr. Austin and Dr. Ginny Tay, who have been described as caring and professional. The reception staff have also been commended for being warm and welcoming. Patients who have switched to this practice have reported positive experiences, and one patient even credited Dr. Tay with saving a life after she attended to someone having a seizure.
Negative Comments
However, some patients have expressed disappointment and frustration with the practice. One patient felt taken advantage of due to their age, while another patient felt that the administration and staff were incompetent and unsupportive. Another patient described the receptionist as rude and in need of training. One patient even experienced a negative outcome due to the doctor's decision to not prioritize their health needs.
Administration and Staff
The practice has been criticized for its administration and staff, with some patients feeling that the processes are slow and inefficient. Patients have also reported feeling disrespected or dismissed by some staff members.
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