At Shailer Park Medical Centre, we are dedicated to providing exceptional general practice care to our patients. Our fully AGPAL accredited practice is committed to promoting health, wellbeing, and disease prevention to all patients. Our modern practice has highly experienced General Practitioners who are supported by experienced nurses and friendly administrative staff. Each member strives to deliver kind, quality, and respectful care throughout a patient's visit to Shailer Park Medical Centre.
Our Services
We offer a wide range of quality healthcare services, including Chronic Disease Management, Immunisations and Travel Vaccinations, Iron Infusions, Ear Syringing, Diagnostic medicine, Workers Compensation, Pre-Employment Medicals, Family medicine, Women's, Men's, Children's and Adolescent Health, Family Planning & Antenatal care, Contraception advice, including Mirena and Implanon removal/insertion, Skin Cancer prevention and management, Disease Prevention, and PTD treatment (photo light therapy). We also provide onsite Podiatry, Dietitian, and Pathology Services for your convenience.
Our Commitment
We are committed to nurturing a culture that is free from any form of microaggression, bullying, and harassment. Our vision is for our Doctors and Staff to work in an environment where everyone feels safe, valued, respected, and treated with dignity. We support a Zero Tolerance Policy in our practice, and we ask that our patients respect this policy as well.
Why Choose Us
Our practice is conveniently located in Riverlakes Shopping Village, close to public transport, and with plenty of free onsite parking. We are ideally located for residents of Cornubia and surrounding areas, including Loganholme, Tanah Merah, Rochedale, Underwood, Redland Bay, Victoria Point, and Ormeau. We understand the importance of timely and quality care, and our friendly staff are always happy to assist with your appointment needs.
Shailer Park Medical Centre: A Mixed Bag of Patient Experiences
Patient Care and Reception Service
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- Excellent Service and Receptionist: Belinda Dowen, who gave a 4-star rating, had a positive experience with the receptionist at Shailer Park Medical Centre, who was helpful and understanding during the pandemic. She will be changing her medical centre due to the great service she received.
- Rude Receptionist: Belinda Dowen also mentioned that she had a negative experience with the receptionist at Hyperdome Medical Centre, who was rude and abrupt.
- Helpful Receptionist and Patient Care: Kimba Griffith, who gave a 5-star rating, appreciated the lovely and helpful staff, including the receptionist, nurse, and Doctor Laila, who provided gentle care during their vaccination visit.
Medical Services and Patient Care
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- Disappointing Consultation Experience: Brett Bryan, who gave a 3-star rating, felt disrespected and unimpressed with the lack of respect shown by his doctor, who didn't even perform a blood pressure test during his visit.
- Inadequate Medical Care Due to COVID: David Duran Disml, who gave a 1-star rating, had a horrible experience when he was denied medical care for an ear infection due to COVID-19 symptoms. He believes the medical centre failed in their duty of care.
- Misleading Billing Practices: Ming-Han Chen, who gave a 1-star rating, felt misled when he was billed $65 for a doctor's visit after receiving a flu shot that was supposed to be free.
Overall, the experiences at Shailer Park Medical Centre vary widely, with some patients having positive interactions with the staff and receiving excellent care, while others have had negative experiences, including rude receptionists, inadequate medical care, and misleading billing practices.
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