Crestmead Medical Centre is a family-oriented practice committed to providing the highest standard of patient care. Our mission is to offer a holistic approach to the diagnosis and management of illness, while promoting wellness and disease prevention for all patients. We do not discriminate and aim to treat all patients with due respect.
Our Team
Our team of highly qualified doctors, nurses and support staff are dedicated to assisting you in achieving optimal health. We offer a range of medical services for all ages and health conditions. Our team includes:
- Dr Chris Dalby
- Dr Greg Hales
- Dr Brad Gillis
- Dr Asoka Weerasinghe
- Sue Campbell
- Jourdan Steinhardt
- Registered Nurses
- Receptionists
We are committed to providing quality primary health care and take pride in the services we offer. Our team cares about your health and wellbeing.
COVID-19 and Flu Vaccines
We are now offering Pfizer vaccines to all patients aged 12 and above. If you have any flu-like symptoms, including a fever, cough, headache, sore throat, or shortness of breath, loss of smell or taste, it is important to seek medical care early as these may be COVID-19 symptoms. Please contact us via phone prior to making a booking or visiting the medical centre.
Our Services
We offer a wide range of medical services for all ages and health conditions. These services include:
- Family Medicine
- Women's Health
- Child Health
- Immunisations
- Pregnancy Care
- Chronic Diseases
- Skin Checks
- Dressings
- Exercise Physiologist
- Dietitics
- Mental Health
- Health Assessment
Crestmead Medical Centre runs an appointment-based practice but also caters for emergencies that present. We have an online booking system using "Hot Docs". Please use the Book Appointment button to make a booking.
Quality Primary Health Care
We are committed to providing the quality primary health care that our patients need and that we are proud to provide. We care about our patients and are dedicated to providing the best possible medical care.
Our opening hours are:
- Monday - Thursday: 8:00am - 6:00pm
- Friday: 8:00am - 5:00pm
- Saturday: 8:00am - 12:00pm
Please contact us on 07 3803 5400 or book an appointment today.
Poor Patient Experience
Many patients have had a terrible time at this medical practice. The reviews are filled with complaints about long wait times, rude doctors, and poor communication. Several patients have mentioned waiting for over an hour for their appointments, and some have even left the practice without seeing a doctor.
Inefficient Time Management
The practice seems to struggle with managing appointments, with many patients reporting late starts and long delays. This can be frustrating for patients who are already feeling unwell or have a lot of medical issues to discuss.
Some Positives
However, not all reviews are negative. A few patients have praised their doctors, saying they are caring and compassionate. One patient mentioned a specific doctor, Dr. Greg Hales, who made them feel at ease.
Patient Dissatisfaction
Despite the few positive reviews, the majority of patients are dissatisfied with their experience at this medical practice. Many have reported feeling rushed or ignored by doctors, and some have even switched to a different practice.
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