Nestled in the heart of Rochedale, Rochedale Doctors stands as a beacon of healthcare excellence, offering a comprehensive and accessible range of medical services to residents of the area. Our brand new, state-of-the-art facilities on Lorisch Way provide a modern and comfortable space for receiving quality medical care.
Our Philosophy
Patient-centered care is at the heart of everything we do. We believe in empowering our patients through open communication, shared decision-making, and tailored treatment plans. Our dedicated team of healthcare professionals are passionate about providing exceptional care and ensuring a positive experience for every patient.
Our Services
We offer a vast array of general medical services, tailored to meet the diverse needs of our community.
Core Services
- Family medicine and general consultations
- Children's health care
- Women's health services
- Vaccinations and immunizations
- Pathology and diagnostic testing
- Occupational health assessments
- Travel medicine
Specialized Services
- Cardiology services
- Sexual health consultations
- Allied health services (podiatrist, dietitian, chiropractor)
- Pre-employment medical assessments
- WorkCover assessments
- Clinical trials and vaccine supply services
Inclusive Care
We proudly consider ourselves an inclusive practice and are committed to providing respectful and culturally sensitive healthcare to everyone. Our team is trained to understand and cater to diverse needs and beliefs, fostering a safe and welcoming space for all.
Continuous Improvement
We believe in constant learning and growth. We welcome patient feedback and actively seek ways to enhance our services and provide the highest quality care possible. Should you have concerns or suggestions, feel free to share them with us through the feedback forms available at the clinic.
Overall Experience
The reviews for Rochedale Central Doctors and Rochedale Village Doctors are mixed, with some reviewers having positive experiences and others having negative ones. The clinics seem to have a good team of doctors and staff, with many reviewers praising their professionalism, friendliness, and care.
Positive Comments
The positive comments highlight the cleanliness and professionalism of the clinics, the friendly and attentive staff, and the excellent care provided by the doctors. Reviewers also appreciate the convenient location and the ability to choose the medical practice according to their time and convenience.
Negative Comments
However, one reviewer had a very poor experience with the management team, including the receptionists, who were rude and uncooperative. The reviewer felt that their negative review was ignored and that they were punished for expressing their dissatisfaction by having their appointment cancelled. Another reviewer questioned the ethics of the doctors' decision to refuse to see a patient who had previously left a negative review.
Common Issues
It seems that the clinics need to work on improving their communication with patients, particularly regarding appointment wait times and delays. The negative reviewers felt that they were not kept informed and were left waiting for long periods without any explanation. The clinics may also benefit from having a more robust system for handling patient complaints and feedback.
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