Helping children and adolescents thrive
At ChildPsych, we are dedicated to providing top-notch child and adolescent psychology services to families in Brisbane and Toowoomba. Our team of experienced and caring psychologists is committed to helping children and adolescents overcome a range of challenges, including anxiety, depression, AD/HD, Autism, and grief. We understand that every child is unique, and we take a personalized approach to each child's care, working closely with parents, caregivers, and other healthcare professionals to ensure the best possible outcomes.
Our Services
We offer a comprehensive range of services, including counselling, assessments, and parenting support. Our counselling services are designed to help children and adolescents manage their emotions, behaviors, and relationships, and to build resilience and coping skills. Our assessments are conducted by experienced psychologists who are trained to identify and diagnose a range of childhood issues, including AD/HD, Autism, and learning difficulties such as Dyslexia. We also offer parenting support, providing guidance and strategies to help parents navigate the challenges of raising children and adolescents.
Our Team
Our team of psychologists is led by Jeremy Sharp, Senior Psychologist (Consultant), who has over 20 years of experience in child protection and psychological services. Our team also includes Dr. Emily (Millie) Watson, Clinical Psychologist (Consultant), who has a special interest in neurodevelopmental difficulties and anxiety disorders in children. Our other psychologists, including Grace McMurtrie, Anita Cox, Lauren Rodgers, and Peter Amundsen, each bring their own unique skills and expertise to our team.
Our Approach
At ChildPsych, we are committed to providing evidence-based psychological services that are tailored to the unique needs of each child and family. We believe in working collaboratively with parents, caregivers, and other healthcare professionals to ensure the best possible outcomes for our clients. We are passionate about providing a caring, supportive, and non-judgmental environment for children and adolescents to grow and thrive.
Our Values
At ChildPsych, we value the importance of childhood and adolescence as a critical period of development. We believe that every child deserves the opportunity to reach their full potential, and we are committed to helping families navigate the challenges of childhood and adolescence. We are dedicated to providing high-quality, evidence-based psychological services that are tailored to the unique needs of each child and family.
Positive and Negative Experiences with Childpsych
The majority of reviews about Childpsych are positive, with several customers praising the practitioners and staff for providing excellent support and services. Many parents have reported significant improvements in their children's behavior and anxiety levels after receiving treatment at Childpsych.
However, there are also some negative reviews that highlight concerns about the clinic's policies and fees. Several customers have complained about being charged for cancellations or late changes to appointments, which has led to feelings of frustration and disappointment.
Cancellation Fees and Policies
Some reviewers have expressed anger and disappointment at being charged for cancelling or changing appointments, even with short notice. One reviewer was charged a cancellation fee of $253.00, while another was charged $97.50 for cancelling a telehealth appointment. These fees have led some customers to question the clinic's priorities, suggesting that making money takes precedence over delivering effective support and services.
Ineffective Feedback and Communication
A few reviewers have also criticized the clinic's communication and feedback processes. One parent reported feeling "disappointed again" with the lack of support and guidance provided by the psychologist, while another received conflicting advice from the teacher and the clinic. These issues have led to feelings of frustration and mistrust, which may impact the effectiveness of the therapy.
Booking and Appointment Systems
Some reviewers have suggested that the clinic's booking and appointment systems could be improved. One customer had to book an appointment months in advance, only to receive a call at the time of the appointment asking if they were still attending. Others have praised the online booking system, but noted that it would be beneficial to have this option available for all appointments.
Conclusion
In summary, Childpsych has received a mixed range of reviews from customers. While many have praised the clinic's services and staff, others have expressed frustration and disappointment with the clinic's policies and fees. Some reviewers have suggested that the clinic prioritizes making money over delivering effective support and services, while others have praised the clinic's professional and welcoming environment.
Be the first to review Childpsych Psychology Practice.
Write a Review
