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Business Details
13 Years
experience
Trusted Mortgage Brokers in Sydney
Flex Mortgage Solutions has been delivering tailored mortgage solutions since 2013, founded by industry veteran Jenny Shao with over 30 years of banking expertise. Our team partners with 40+ lenders, including major Australian banks, to provide competitive residential and commercial loan products. We specialise in streamlining the loan process, offering pre-approvals within 24 hours and supporting clients through every stage from application to settlement.

Our client-centric approach focuses on leveraging equity, restructuring debt, and securing optimal rates to help families and businesses achieve their financial goals. With a track record of over 650 loans and 1,200+ satisfied clients nationwide, we combine deep market knowledge with personalised service to ensure long-term client success.
Services
Buying a Home Refinancing Business Loans Commercial Lending Loan Pre-approval Debt Restructuring Property Investment Construction Finance
Details
  • Year established: 2013
Highlights and features
  • We partner with 40+ lenders including all major Australian banks
  • Our founder has 30 years of banking and mortgage expertise
  • We offer home loan pre-approvals within 24 hours
  • We specialise in leveraging equity for wealth creation strategies
  • Our service includes ongoing support post-loan settlement
What people say
Highly experienced experts Very happy now Excellent service Highly responsive Wealth creation strategy
Services
Buying a Home
We specialise in residential mortgage solutions for established or new homes. Our team guides clients through loan applications, pre-approvals, and settlement processes while negotiating competitive rates from 40+ lenders. We support first-time buyers and property investors with tailored financing options. Our service includes document preparation, lender liaison, and ongoing post-settlement support to ensure smooth property transactions.
Refinancing
Our refinancing service helps clients secure better interest rates and leverage property equity. We assess existing loans, identify savings opportunities, and manage the transition to new lenders when beneficial. We specialise in debt restructuring to improve financial outcomes for homeowners and investors. Our team ensures minimal disruption while maximising potential savings through updated loan terms.
Business Loans
We provide secured and unsecured financing solutions for business equipment, vehicles, and working capital. Our service connects businesses with lenders offering competitive rates for growth initiatives. We specialise in tailored solutions for entrepreneurs, tradespeople, and SMEs across Australia. Our support includes application assistance, lender negotiations, and ongoing financial strategy advice to support business expansion.
Commercial Lending
Our commercial lending service caters to property developers, builders, and business owners seeking investment financing. We offer construction loans and commercial property mortgages through specialist lenders. The service includes project assessment, funding structuring, and lender liaison for development projects. We focus on delivering viable financing solutions for complex commercial ventures and property portfolios.
Loan Pre-approval
We deliver rapid loan pre-approvals within 24 hours for home buyers and investors. This service clarifies borrowing capacity and strengthens purchase offers. We assess financial situations, verify documentation, and submit applications to suitable lenders. Our pre-approval process includes ongoing support to maintain financing readiness throughout property searches and auctions.
People
Jenny Shao
CEO, Owner
With 30 years of banking experience including managerial roles at Westpac, Jenny founded Flex Mortgage Solutions in 2013. She specialises in mortgage broking and wealth creation strategies, holding qualifications as a certified mortgage broker.
Questions
What mortgage services do you offer?
We provide home loans, refinancing, business loans, commercial property financing, and construction loans with competitive rates from 40+ lenders.
How quickly can I get loan pre-approval?
Most home loan pre-approvals are completed within 24 hours of submitting a complete application.
Do you work with first-time home buyers?
Yes, we specialise in guiding first-time buyers through the entire home purchase and financing process.
Can you help with business equipment financing?
We offer secured and unsecured business loans for vehicles, plant, and equipment purchases.
Do you service clients outside Sydney?
We assist clients Australia-wide, including Tasmania and regional areas, with remote application processes.
How do you find competitive loan rates?
Our partnerships with 40+ lenders including major banks allow us to negotiate competitive rates tailored to your needs.