Becoming is better than being
At MacPsych Counselling Services, we are passionate about providing specialised and professional psychological counselling services to people of all ages, including children, adolescents, and the elderly. Our team of experienced psychologists is dedicated to delivering high-quality, evidence-based practices to individuals, couples, and families from diverse cultural and racial backgrounds. We pride ourselves on being inclusive and understanding of the unique needs and challenges of each client.
Our Services
Our psychological counselling services aim to empower clients to develop awareness and utilise their own strengths to reduce factors that are impacting on the healthy functioning of their daily life. We offer a range of services, including child and adolescent counselling, trauma counselling, and general psychological counselling.
Our child and adolescent counselling helps to advise and assess common childhood and adolescent stressors, mental health, learning, academic or developmental issues. Our trauma counselling offers insight and relief into an individual's physical, emotional and psychological response to a situation. We understand that every individual's journey is unique, and we tailor our services to meet the specific needs of each client.
Our Team
Our team of psychologists is led by experienced professionals who are passionate about delivering exceptional care to our clients. We are committed to ongoing professional development, ensuring that our clients receive the most up-to-date and effective treatments available. Our team is dedicated to creating a safe, supportive, and non-judgmental environment for our clients to explore their challenges and work towards positive change.
What Sets Us Apart
At MacPsych Counselling Services, we are committed to providing a unique and personalised experience for each of our clients. We understand that seeking counselling can be a daunting experience, and we strive to make our clients feel comfortable and supported throughout their journey. Our team takes the time to listen, understand, and respond to the specific needs of each client, ensuring that our services are tailored to meet their individual requirements.
Overview
The reviews provide a mixed response to the services offered at the clinic. The majority of the reviews highlight positive experiences, such as friendly staff, welcoming environments, and great psychologists. However, there are also criticisms, including issues with administration, long waiting times, and difficulties with Medicare rebates.
Positive Feedback
The team is described as friendly and welcoming, with the psychologists providing great care and a comfortable environment for clients. The clinic is also commended for keeping costs low and maintaining a high level of patient discretion.
Negative Feedback
The administrative side of the clinic appears to be the main source of dissatisfaction. Some reviewers experienced long waiting times to get an appointment, and one reviewer was left feeling upset by a receptionist's comment. Additionally, there were difficulties with processing Medicare rebates, causing frustration for some clients.
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