Business Details
46 Years
experience
Your Trusted Partner for Migration & Settlement Services in Melbourne
Since 1980, we have been supporting migrants and refugees in Melbourne's north and west to feel at home. As a not-for-profit organisation, we deliver culturally appropriate and responsive services across migration and settlement, family relationship and parenting, social and economic inclusion, aged care, and family carers. Our team of over 270 staff members comes from more than 50 countries and speaks over 30 languages, bringing lived experience that informs our programs and builds trust with diverse communities. We operate from offices in Dallas and Sunshine, funded by government grants, partnership contracts, and fee-for-service programs. Our governance is overseen by a Board of Directors with extensive expertise in education, finance, energy, aged care, technology, and community services.We champion diversity and inclusion, ensuring every individual feels valued, respected, and supported. Our work is strengthened by partnerships with community organisations, and we are registered with the Australian Charities and Not-for-profits Commission. We have helped migrants and refugees for over 40 years, with services meeting high quality standards. Our person-centred care approach means we listen to clients, respect their stories, and treat everyone with kindness and dignity. We are committed to creating safe passage for new arrivals while recognising the Traditional Owners of the land on which we operate.
Services
Migration Services
Settlement Support
Employment Assistance
Aged Care
Family Services
Youth Programs
Community Support Program
Private Migration Services
Home Care Packages
Social Support Groups
Details
- Year established: 1980
Highlights and features
- We have over 40 years of experience supporting migrants and refugees in Australia.
- Our staff come from over 50 different countries and speak more than 30 languages.
- We provide person-centred care that respects your story and cultural background.
- We offer comprehensive services across migration, settlement, employment, and aged care.
- Our team includes experts with lived experience as migrants and refugees.
Associations and certifications
- Australian Charities and Not-for-profits Commission (ACNC)
What people say
Dedication, professionalism, and kindness
Genuinely cared about our well-being
Lasting positive impact
Supported every step of the journey
Person-centred care approach
Services
Migration Services
We provide confidential, professional migration support for humanitarian refugees and asylum seekers. Our services include visa applications, citizenship support, and family reunification assistance. With expert migration agents and culturally diverse staff, we help navigate complex migration processes while respecting clients' cultural backgrounds and lived experiences.
Settlement Support
Our settlement services assist newly arrived migrants and refugees in their first five years in Australia. We offer orientation programs, English language support, parenting guidance, and employment preparation. Our team, many of whom are former refugees, provides person-centred care to help individuals and families adapt to life in Melbourne's diverse communities.
Employment Assistance
We help refugees and migrants build careers through job search support, training programs, and workplace preparation. Our initiatives include the Working in a New Culture program, VACAP Employment Brokers, and Skills First Reconnect. We focus on overcoming employment barriers and connecting clients with local job opportunities and training pathways.
Aged Care
We provide culturally responsive aged care services for older migrants, including home support, social groups, and care coordination. Our programs help seniors maintain independence, engage in community activities, and access tailored support services. We offer language-specific assistance and cultural connection through social support groups and community engagement initiatives.
Family Services
Our family services strengthen relationships and parenting skills for migrant families. Programs include Parenting in a New Culture, Dads and Kids Sports Squad, and family conflict resolution. We provide culturally appropriate support that respects diverse family structures while helping parents adapt to raising children in Australia's multicultural environment.
People
Sherman Young
Chairman
Sherman has over 20 years of experience in higher education leadership at RMIT and Macquarie Universities. He is skilled in organisational transformation and values diversity and inclusion. He holds a PhD in Media and Cultural Studies and joined the Spectrum Migrant Resource Centre Migrant Resource Centre Board in 2021.
Rebecca Power
Chief Executive Officer
Rebecca brings over 25 years of clinical and executive leadership experience in health and community services. She focuses on strategic planning, systemic thinking, and operational management while championing diversity and person-centred services across Spectrum Migrant Resource Centre Migrant Resource Centre's programs.
Alma Tuazon
Chief Financial Officer
Alma has over 20 years of finance experience across NFP, banking, and government sectors. A migrant herself, she values diversity and community support. She holds qualifications from CPA Australia and the Australian Institute of Company Directors and joined Spectrum Migrant Resource Centre Migrant Resource Centre in 2023.
Bevan Toerien
General Manager, Aged and Disability Services
Bevan has extensive experience in service delivery and operational leadership across IT, contact centre, and government sectors. Originally an immigrant, he brings a passion for people, technology, and leadership to Spectrum Migrant Resource Centre Migrant Resource Centre's aged and disability services division.
Paul Ingham
General Manager, Settlement, Family Services and Employment
Paul has worked in leadership roles with UN programs, government, and NGOs. He specialises in migrant safety, human trafficking, and gender-based violence, bringing trauma-informed practice expertise to Spectrum Migrant Resource Centre Migrant Resource Centre's settlement and employment services.
Questions
What migration services does Spectrum Migrant Resource Centre Migrant Resource Centre offer?
Spectrum Migrant Resource Centre Migrant Resource Centre provides confidential migration support including humanitarian visas, citizenship applications, and family reunification. We specialise in helping refugees navigate complex migration processes with culturally responsive assistance.
How can Spectrum Migrant Resource Centre Migrant Resource Centre help newly arrived migrants?
Our settlement services offer orientation programs, English language support, parenting guidance, and employment preparation to help new arrivals adapt to life in Australia during their first five years.
What aged care services are available?
We provide home support, social groups, and care coordination for older migrants, with culturally specific programs and language support to maintain independence and community connections.
Do you offer employment support for refugees?
Yes, our employment programs include job readiness training, career coaching, and connections to local employers through initiatives like VACAP Employment Brokers and Skills First Reconnect.
How does Spectrum Migrant Resource Centre Migrant Resource Centre support migrant families?
We offer parenting programs, family relationship services, and youth support to help migrant families build strong relationships and adapt to raising children in Australia's multicultural environment.
What makes Spectrum Migrant Resource Centre Migrant Resource Centre different from other organisations?
With 40+ years of experience and a team from 50+ countries speaking 30+ languages, we combine lived experience with professional expertise to deliver culturally responsive, person-centred care.
