Business Details
Your Trusted Partner for Aged Care in Melbourne
Respite Now is a Melbourne-based provider of NDIS and aged-care services, delivering quality home care solutions since its establishment. Our team of qualified, police-checked carers provides personalized support for individuals with disabilities, seniors, and those requiring recovery assistance. We are NDIS registered and accredited by leading age-care providers, ensuring compliance with national standards through rigorous audits. Our multilingual staff includes Italian, Mandarin, and Greek speakers, with additional community language capabilities expanding regularly.The proprietary ClientCarerMatchmaker system ensures optimal carer-client compatibility through values, interests, and preferences assessments. Our Activity Centre offers social engagement opportunities through music, art, and movement programs. With specialized focus on Melbourne's Eastern and Northern suburbs, we combine local expertise with 24/7 care availability. The Triplet of Care framework emphasizes collaboration between clients, their support networks, and our dedicated care team to promote independence and quality of life.
Services
NDIS Services
Aged-Care Services
ClientCarerMatchmaker
Activity Centre
24/7 Care
Autism Support
Community Access
Personal Care
Domestic Assistance
Medical Escort
Highlights and features
- Multilingual carers including Italian, Mandarin, and Greek speakers
- Proprietary ClientCarerMatchmaker compatibility system ensures optimal staff-client matches
- 24/7 personal and community care availability
- Rigorous carer selection with police checks and ongoing training
- Activity Centre offering social engagement programs in arts and music
Associations and certifications
- NDIS
Services
NDIS Services
Respite Now provides NDIS-registered support services meeting Pricing Arrangements guidelines. Our qualified carers deliver personalized assistance with daily living, community participation, and capacity building. Services include self-care at home, social activities, and 24/7 support. We implement positive behaviour support strategies while maintaining compliance with national standards. Our matching system ensures carers align with participants' specific needs and preferences.
Aged-Care Services
Our aged-care specialists provide domestic assistance, medical escorts, and evening/night care. Services follow government quality standards with flexible delivery options. We help clients access funding through ACAT assessments and coordinate with GPs and allied health professionals. Our team receives ongoing training in elder care best practices to ensure safe, compassionate support for seniors maintaining independence at home.
ClientCarerMatchmaker
This proprietary system matches carers to clients based on values, interests, and preferences. The four-stage process includes carer background analysis, client interviews, data matching, and in-person introductions. This ensures compatibility for better care outcomes. Directors personally supervise introductions, and follow-up assessments guarantee ongoing satisfaction with the matched carer's performance and client interaction quality.
Activity Centre
Our Hawthorn East facility offers social engagement through music, art, and movement programs. Clients access structured group activities while building community connections. The space includes quiet areas, recreational facilities, and creative workspaces. Designed to complement home care services, it provides opportunities for skill development and social interaction in a supportive environment that accommodates diverse needs and abilities.
24/7 Care
Available for high-need clients requiring continuous assistance, this service includes live-in carers and scheduled shift work. Our vetted staff provide personal care, household management, and medical support through rotating shifts. The service accommodates both planned and emergency requirements with rapid response capabilities. All 24/7 care plans integrate with our matching system to ensure consistent carer-client compatibility across all shifts.
Questions
What NDIS services does Respite Now offer?
We provide community participation, self-care at home, 24/7 support, positive behaviour implementation, and capacity building services aligned with NDIS pricing guidelines.
How does the ClientCarerMatchmaker system work?
Our four-step process includes carer background analysis, client interviews, data matching, and in-person introductions to ensure optimal compatibility between carers and clients.
Are your carers qualified and checked?
All carers undergo police and reference checks, complete rigorous inductions, and receive ongoing training in disability and aged-care support practices.
Do you offer services in Melbourne's outer suburbs?
While we specialise in Eastern and Northern Melbourne, we provide services across metropolitan Melbourne with local carer availability considerations.
What funding options are available?
We assist with NDIS applications and coordinate ACAT assessments for government-funded aged-care support while offering private payment options for all services.
Is the Activity Centre accessible to all clients?
Our Hawthorn East facility welcomes all clients through scheduled programs designed to accommodate diverse abilities and support requirements.
