Empowering people with disabilities to live the life they want
Empowering Individuals with Disabilities
Independent Disability Services (IDS) has been empowering people with disabilities since 1986. We believe in the power of individual potential and strive to create a supportive environment where every person can achieve their dreams and live the life they desire.
Our Vision
Our vision is for people with disabilities to have the support they require to live the life they want. We believe everyone deserves the opportunity to participate fully in all aspects of life, including their community and the wider world.
How We Can Help
Our dedicated team offers a range of services tailored to your individual needs and goals. We work collaboratively with you to create a support plan that empowers you to live as independently as possible.
1. Domestic Support
Our experienced staff can assist with:
- Grocery shopping and meal preparation
- Household chores including cleaning and organization
- Assisted exercise and transportation
2. Personal Support
Our skilled staff can provide:
- Grooming and personal hygiene assistance
- Assistance with dressing and showering
- Support with appointments and errands
3. Community Access
We can help you:
- Develop confidence in using public transport and accessing community spaces
- Participate in social activities and events
- Access educational opportunities in your community
4. Recreation Activities
We organize regular outings and activities designed to:
- Promote social interaction and connection
- Foster new friendships
- Explore the community and its hidden treasures
- Support creative and physical expression
Our Commitment
At IDS, we are committed to:
- Empowering individuals through choice and self-determination
- Providing personalized and flexible support
- Working collaboratively with you to achieve your goals
- Continuously reviewing and improving our services to meet your evolving needs
- Providing exceptional customer service and communication
Services and Staff
Many reviewers have expressed their disappointment and frustration with the services provided by Independent Disability Services (IDS). Some have reported that the company is deceptive, unreliable, and prioritizes profits over client care. Reviewers have described the staff as rude, unprofessional, and dishonest, with some even reporting that staff members were instructed to lie to clients.
Hiring Process
One reviewer had a negative experience during the hiring process, describing the agency as "dysfunctional" and stating that they were treated unfairly. The reviewer reported that the HR person was difficult to understand and that the agency was disorganized.
Positive Reviews
On the other hand, one reviewer, Rebecca, had a positive experience with IDS and described the office staff as dedicated, understanding, and supportive. She praised the agency's client-centered approach and the support provided by the staff. However, this positive review is outnumbered by the numerous negative reviews.

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