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Who We Are
Des's Cabs has been providing top-notch transportation services to the people of South Australia for over five decades. Our journey began in 1963 in Whyalla, and since then, we have grown to become a prominent player in the industry, offering a range of services including taxi, bus, and hire car operations across the state. As a family-owned business, we take pride in our commitment to excellence, customer satisfaction, and community involvement.
Our History
Our story is one of dedication, hard work, and a passion for providing exceptional service. From our humble beginnings in Whyalla to our current operations in multiple locations across South Australia, we have consistently strived to meet the evolving needs of our customers. Over the years, we have expanded our services to cater to a wider audience, including the busy streets of Adelaide, the picturesque Fleurieu Peninsula, and the beautiful Adelaide Hills. Our growth and success are a testament to our commitment to quality, reliability, and customer satisfaction.
Our Services
At Des's Cabs, we understand that every individual has unique transportation needs. That's why we offer a range of services designed to cater to your specific requirements. Our services include:
- Taxi Services: Our 24-hour on-demand service is available for both local and long-distance travel, with a fleet of vehicles catering to individual or group bookings.
- Bus Services: Whether you need transportation for a small group or a large event, our buses are equipped to meet your needs, providing comfortable and convenient travel.
- Hire Car Services: For personal or corporate use, our hire car services offer a range of vehicles, from sedans to people movers, ensuring you have the perfect vehicle for your needs.
Booking and Payment
Booking with us is easy and convenient. You can make a booking by calling our dedicated booking line, 13Dess (133377), or by using our online booking system. We accept various payment methods, including credit card, cash, and Eftpos. Please note that a 5% financial surcharge applies to payments made by Eftpos.
Our Commitment
At Des's Cabs, we are committed to ensuring your safety, comfort, and satisfaction. Our highly trained and experienced drivers are dedicated to providing a professional and courteous service, and our vehicles are regularly maintained to ensure they meet the highest standards of quality and safety. We are proud to be a family-owned business, and we take pride in our reputation for reliability, promptness, and customer satisfaction.
Conclusion
Whether you're looking for a reliable taxi service, a comfortable bus for your group, or a convenient hire car for your personal or corporate needs, we have you covered. At Des's Cabs, we pride ourselves on our commitment to excellence, customer satisfaction, and community involvement. With over 50 years of experience and a range of services designed to cater to your unique needs, we are confident that you will find our services second to none. So why not give us a call or make a booking online today?
Overall Experience
The reviews for Des Taxis are overwhelmingly negative, with 8 out of 12 reviewers expressing dissatisfaction with their experience. Many reviewers have reported issues with punctuality, with several drivers arriving late or missing bookings altogether. Some reviewers have also experienced poor customer service, including being hung up on, treated rudely, or not having their concerns addressed.
Punctuality Issues
Several reviewers have reported issues with punctuality, including late arrivals or drivers failing to show up. Michelle Carr's 5-star review is an exception, with her taxi arriving on time after a wedding. However, Lauren Moulds' 1-star review highlights a common issue, with the taxi being 25 minutes late to pick her up after booking in advance.
Poor Customer Service
Some reviewers have reported poor customer service, including being treated rudely or having their concerns ignored. Claire Marsh's 1-star review is particularly concerning, with the driver being 30 minutes late to a hospital appointment and providing excuses rather than apologizing or offering a solution.
Booking Issues
Booking issues have also been reported, including drivers failing to show up or not having enough notice to ensure availability. Dennis Janssen's 1-star review highlights this issue, with the driver not being available until 1am after being booked for an earlier time.
Standout Reviews
Only a few reviewers have reported positive experiences, including Michelle Carr, Ash Stewart, Brenton Aldridge, Davydd Marrie, Lindsay Whitta, and Megan Greenbank. These reviewers have praised the taxi service, including punctuality, friendliness, and professionalism.
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