A Trusted Team of Doctors Serving Torquay and the Surf Coast
Nestled amidst the vibrant community of Torquay, Surfcoast Medical Centre has been providing compassionate and comprehensive healthcare to generations of families since 1977. Guided by a shared vision of excellence, our team of experienced General Practitioners are dedicated to partnering with you on your journey towards optimal health and wellbeing.
Who We Are
Our team comprises highly skilled and passionate medical professionals who have undergone rigorous training and hold fellowships from esteemed institutions like the Royal Australian College of General Practitioners and the Australian College of Rural and Remote Medicine. Many of our doctors are active members of the local community, living in Torquay and engaging in various outdoor pursuits.
Our Mission
Driven by a genuine commitment to our patients, our mission is to deliver exceptional primary care, catering to the diverse needs of our diverse community. We strive to:
- Provide comprehensive healthcare: Offering a wide range of services from routine checkups to chronic disease management and minor surgical procedures.
- Prioritize patient-centered care: Actively listening to your concerns, understanding your needs, and tailoring our approach to your unique health journey.
- Maintain open communication: Regularly providing clear updates, explaining diagnoses and treatment options in simple terms.
- Emphasize preventative care: Promoting healthy habits and empowering you to take charge of your health proactively.
The Services We Offer
At Surfcoast Medical Centre, we offer a comprehensive range of services to cater to your physical and mental wellbeing. Some of the services we provide include:
- Routine checkups and vaccinations: Ensuring early detection and management of various conditions.
- Chronic disease management: Comprehensive support and guidance for chronic conditions such as diabetes, heart disease, and asthma.
- Minor surgical procedures: Performing minor procedures in-house, such as skin lesions removal and minor trauma repairs.
- Travel health advice: Comprehensive consultations to ensure you stay healthy while traveling globally.
Let us be your trusted partners in healthcare. Contact us today and experience the exceptional care that Surfcoast Medical Centre has to offer!
About Surfcoast Medical Centre
Surfcoast Medical Centre is a medical clinic based in Torquay, which has received mixed reviews from its patients. The clinic offers a range of services including bulk billing, and has a team of doctors, nurses, and reception staff.
Positive Feedback
Some patients have had positive experiences at Surfcoast Medical Centre, praising the staff for their care and attention. Dr Hugo and Dr Anne have been particularly commended for their thoroughness and compassion. The reception staff, including Linda and Renee, have also received positive feedback for their efficiency and friendly service.
Negative Feedback
However, not all experiences have been positive. Some patients have reported long waiting times and felt that the clinic did not welcome out-of-town visitors. The reception staff, particularly Bridgette, have been criticized for their rudeness and unhelpfulness. Dr Hugo has also been accused of not being empathetic and not providing adequate treatment plans for mental health issues.
Overall
While Surfcoast Medical Centre has received some positive feedback, there are concerns regarding their treatment of out-of-town visitors and their approach to mental health issues. It seems that the clinic needs to improve their customer service and ensure that all patients receive appropriate care and attention.
Be the first to review Surfcoast Medical Centre.
Write a Review
