Providing High-Quality Medical Services Accessible to Everyone
Our Vision
Golden Plains Medical Centre is dedicated to empowering the community with high-quality medical care, fostering well-being, and preventing illness throughout the Golden Plains Shire and surrounding areas.
Our Values
We uphold the highest standards of patient-centered care, ethical practice, and continuous improvement. We value:
- Accessibility: Delivering healthcare regardless of background or financial situation.
- Compassion: Providing empathetic and understanding care.
- Excellence: Embracing ongoing professional development and technological advancements.
- Community: Engaging in partnerships to improve overall health outcomes.
Our Services
We offer a comprehensive range of services to cater to the diverse needs of our community, including:
General Health
- Comprehensive consultations for children, adults, and seniors
- Immunisations and vaccinations
- Chronic disease management
- Preventative care and health checks
- Mental health support
Specialized Care
- Skin Cancer Clinic: Early detection and treatment of skin cancer with advanced technology.
- Cosmetic Services: Non-invasive cosmetic treatments to enhance natural beauty.
- Podiatry: Comprehensive foot care for all ages.
- Chiropractic Care: Gentle and effective pain relief and rehabilitation.
Unique Offerings
- Pre-travel immunizations and advice
- On-site ECG and holter monitor for heart health assessments
- Spirometry for lung function testing
Our Team
Led by experienced and compassionate medical professionals, our team comprises skilled GPs, nurses, allied health specialists, and a dedicated administration. We pride ourselves on our collaborative approach and commitment to providing seamless, patient-centered care.
Beyond the Clinic
We understand that healthcare extends beyond physical treatment. We provide referrals to community resources, offer health education programs, and actively participate in local initiatives to promote well-being in the community.
Our Commitment
Golden Plains Medical Centre is dedicated to providing high-quality healthcare that is accessible and affordable for everyone. We are committed to exceeding your expectations and becoming your trusted partner in health and wellness.
Positive Experiences with Doctors and Staff
Many reviewers have reported positive experiences with the doctors and staff at the medical center. They have praised the professionalism, thoroughness, and care provided by the doctors, particularly Dr. Ed and Dr. Nisha. The reception staff have also been commended for their friendly and efficient service. Some reviewers have expressed gratitude for the help they received in resolving their health issues and feeling cared for.
Issues with Rushed Consultations and Antibiotics
However, some reviewers have reported negative experiences with rushed consultations and the over-prescription of antibiotics. One reviewer felt rushed and barely checked over during their consultation, and was prescribed antibiotics without a thorough examination. Another reviewer was unhappy with the repeat prescription process and felt that the clinic was more interested in boosting consultation numbers for Medicare rebates rather than meeting patient needs.
Communication Breakdowns and Rude Staff
A few reviewers have reported communication breakdowns and rude staff behavior. One reviewer felt that the doctor they saw was difficult to understand due to language barriers, and another reviewer was unhappy with the response they received from the clinic regarding a repeat script. There have also been reports of rude and unhelpful staff members.
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